The prospective participants will be asked to submit prior to the workshop a short input paper (max. 1 page A4, format can be downloaded here). Based on these inputs, the workshop envisions participants from different backgrounds to discuss trust in HRI settings. The participants will be asked to share their thoughts developed in their papers with the other workshop participants. These papers will address the topics covered within this workshop, such as describing a concrete scenario of overtrust, automation bias, violation of trust and its consequences, and means to address the unintended consequences of overtrust and automation bias. The papers will be collected before the workshop and made available to the conference organization for the production of the RO-MAN 2020 handout.
For the break-out activities, we will divide the participants into three groups, with each of the organizers joining one group:
Group (1) will debate why overtrust in human-robot interaction occurs, when it is desirable, and what the results of overtrust are.
Group (2) will discuss how robots can manipulate individuals, determine the difference between persuasion, nudging, and manipulation, and discuss the role of emotions in changing the behavior of individuals.
Group (3) will analyze the role transparency plays to minimize the risk of overtrust and discuss what such transparency requirements should look like (e.g., kind of information to be provided, to whom, when, and how).
Each group will be asked to shortly present their findings in order to wrap up the workshop by setting a research agenda. The findings of the workshop will be collected by the organizers, who will subsequently prepare a position paper on overtrust in human-robot interaction. Depending on the input of the participants, the organizers consider follow-up publication opportunities in the form of a special issue or a joint article.
The following topics will be covered during this workshop:
Examples of overtrust, determining overtrust; crossing the boundaries between trust and overtrust; determining violation of trust and its consequences.
Transparency as a potential remedy for the overtrust-problem; the relationship between trust and transparency.
Overtrust as a means to manipulate individuals; addressing manipulation and overtrust through regulation; link to transparency.
We invite scholars interested in participating in the workshop to submit a one-page abstract by the 15th of July 2020. The abstract should be related to the workshop theme of overtrust and trust broadly speaking and can be empirical or conceptual. Please use the IEEE submission template (Word templates are available here and LaTex templates here) when formatting your abstract and send it to aurelia.tamo-larrieux@uzh.ch, e.fosch.villaronga@law.leidenuniv.nl and christoph.lutz@bi.no as a pdf.