Certified Virtual Assistant - Millionaires Squad (2025)
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Gained hands on expertise in calendar and email management, project management and travel coordination using tools like Google Workspace, Canva, Trello, Asana and Zapier
Customer Service Excellence Certificate
Developed strong skills in handling customer inquiries, resolved issues promptly, and ensured customer satisfaction across various channels.
Customer Relationship Management Certificate
Practical experience using CRMs to manage customer interactions, track inquiries, and maintain accurate client records. Familiarity with CRM tools has helped streamline communication, improve service delivery, and ensure efficient follow-up with clients.
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