Resume

ORINAMI MARTHA PIUS

647-(456)-6532 | marthaorinami@gmail.com | 186 Wilfred Avenue, North York, Toronto, M2N 5C9

Summary of Qualifications

A Fashion Business Management student eager to gain experience, to apply skills and knowledge gained in courses such as retail marketing, business communication, Planning, Buying and Allocation. Dedicated to learning and recipient of several awards for organization and performances in arts and design.


Qualifications and Skills

· Excellent customer service skills

· Personable, approachable, and enthusiastic

· Enjoy working as a member of a collective

· Computer literate and experience with POS systems

· Fluent in English

· Proficient with Microsoft Word, Excel, Outlook, Adobe Illustrator and PowerPoint.

· Initiated and organized engaging activities at workplaces and school projects with successful outcomes.


Education

Seneca College of Applied Arts and Technology, Toronto, ON

Fashion Business Management Advanced Diploma Program expected graduation is April 22nd, 2022.

GPA: 3.40

Highlight of Courses, Projects, and Hobbies

· Business Communications, Retail Marketing, Fashion and Trends, Fashion buying and Business of Fashion, Planning, Buying and Allocations.

· Worked on projects such as SWOT Analysis, Marketing Plans, Category Assortment plans.

· I love drawing, painting, and having conversations.


Work Experience

Cashier and Sales Representative

Laura – Melanie Lyne

December 2019 – April 2021

· Gave advice to customers on styles that fit their body type and preferences.

· I maintained positive attitude towards customers.

· I provided outstanding customer service and always got positive feedback from customers.

· I maintained accurate and attractive merchandise display throughout the store.

· I stocked and organized inventories with accuracy and efficiency.

· I was fast to respond to customer’s needs.

Seneca Boutique – Seneca College (Online)

Content & Digital Merchandising Team

January 2021 – April 2021 (Full Semester)

• Created/wrote digital content/product descriptions for all products for the Online store.

• Provided content to Digital Operations team to enter eCommerce site system.

• Selected feature products and categories for the website.

• Re-merchandised product pages on the website.

• Analyzed sales results of featured products.

• Key skills: creativity, fashion sense, communication-writing skills, time management (meeting tight deadlines).

Walmart Canada

Cashier/ Customer Experience Associate

April 2021 – June 2021


  • Showed a great attitude and willingness to learn (finished my training and was scheduled to work on the sales floor in less than three weeks).

  • Willingness to help solve problems.

  • Assisting with shelf-stocking, clean up, and displays.

  • Keeping the register area neat and stocked with essential supplies.

  • Counting money in cash drawers at the beginning of a shift.

  • Rectifying any price discrepancies and resolving complaints from clients.

  • Bagging, boxing, or gift-wrapping merchandise for clients.

  • Issuing the correct change due to the client.

  • Using electronic scanners to identify the price of the merchandise.

· Key skills: great bagging skills, polite greeting, great communication skills, fast and accurate service.

TJX Canada

HomeSense & Marshalls

Part Time Sales Associate & Cashier

June 2021 – September 2021

  • Greeting customers in a friendly manner; being able and willing to answer questions regarding merchandise items, prices and brands and provide information on promotions, TJX Canada policies and procedures, events, and store locations.

  • Processed daily shipments, organization, and set-up of the warehouse area; ensuring all merchandise is received, processed and merchandise presentation standards are maintained.

  • Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines.

  • Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries.

  • Key skills: good communication skills, fast and accurate service, punctuality.

Nobis Canada

Seasonal Part-time Sales Associate

October 2021 – Present

· Sales and customer service.

· Receiving inventory and undertaking inventory stock taking.

· Preparing online orders for shipping and pick-up.

· Store and stockroom maintenance, merchandising, cleaning.

· Liaising with key Head Office staff.