Privacy Policy

Last Updated: September 5, 2026

This Privacy Policy explains how the Oriental Trading mobile application (“App,” “we,” “us,” or “our”) handles information when you use our App.

1. Information We Collect

Depending on how you use the App, we may collect:

• Account information, such as your name and email address.

• Contact information when you communicate with us.

• Shopping and order information when applicable.

• Device information, including device type, operating system, and app version.

• Usage information, such as pages or features viewed and interactions with the App.

• Information you voluntarily provide through forms, customer support, or other features.

We only collect information that is reasonably necessary to provide, maintain, improve, and secure the App.

2. How We Use Information

Information may be used to:

• Provide and operate App features.

• Process and manage orders or requests.

• Provide customer support.

• Improve App performance and user experience.

• Maintain security and prevent fraud or misuse.

• Send service-related communications.

• Understand how users interact with the App.

• Comply with applicable legal obligations.

3. Information Sharing

We do not sell your personal information.

We may share information with trusted service providers that help us operate the App, such as hosting, analytics, customer support, payment processing, security, and other technical service providers.

We may also disclose information when required by law, to protect our rights, prevent fraud, or protect the safety of users and others.

4. Payments

If you make a purchase through the App, payment information may be processed by third-party payment providers. We do not need to store your complete payment card information on our own systems.

Payment providers handle payment information according to their own privacy policies and security practices.

5. Analytics

We may use analytics and similar technologies to understand App usage, identify technical problems, measure performance, and improve our services.

Analytics providers may collect information such as device information, App interactions, approximate location, and usage statistics.

6. Cookies and Similar Technologies

Our services may use cookies, SDKs, pixels, and similar technologies to support functionality, security, analytics, and user experience.

You may be able to control certain technologies through your device or browser settings.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Children's Privacy

The App is not intended to knowingly collect personal information directly from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or other actions concerning your personal information.

You may also be able to manage certain notifications, permissions, and device-level privacy settings through your device.

11. Third-Party Services

The App may contain links to or integrate with third-party websites and services. We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date above.

Your continued use of the App after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through the official customer support or contact channel associated with the App.

Oriental Trading
Privacy Policy / Customer Support
United States

Important: This is a general app-policy template, not legal advice. Before publishing it, replace the contact section with your actual company/legal entity name, privacy email, and website URL, and make sure the listed data practices exactly match what your app actually collects.