Last updated: May 12, 2026
Oreyov Delivery ("we", "our", "the app") is a catering and tiffin delivery management application. This policy explains how we collect, use, and protect information from business owners and delivery personnel ("users") who use the app.
Account information: Phone number (used for OTP-based login via Firebase Authentication).
Business information: Business name, kitchen address coordinates (provided by the owner during setup).
Delivery personnel information: Name, phone number, assigned by the business owner.
Customer information: Customer names, phone numbers, and delivery addresses as entered by the business owner for delivery routing purposes.
Location data: GPS coordinates of delivery personnel during active delivery trips. Location is collected only while a delivery trip is in progress, including when the app is in the background, to enable real-time delivery tracking by the business owner. Location tracking stops when the delivery trip ends.
Device information: Firebase Cloud Messaging (FCM) tokens for push notification delivery.
Trip data: Delivery trip records including start time, end time, delivery stops, delivery status, and route information.
We use collected information to:
Authenticate users via phone OTP
Enable business owners to create and manage delivery trips
Track delivery personnel location during active deliveries so business owners can monitor progress
Send push notifications about trip status updates
Display delivery history and records
Route deliveries to customer addresses
Location data is collected from delivery personnel only during active delivery trips. The app uses foreground and background location access to maintain tracking when the phone screen is off or the app is minimized during a delivery. Location tracking is initiated by the delivery person when they start a trip and stops automatically when the trip is completed or cancelled. Location data is stored in Firebase Firestore and is accessible only to the business owner who dispatched the trip.
All data is stored in Google Firebase (Firestore database) with server-side security rules. Data is transmitted over encrypted connections (HTTPS/TLS). Access is restricted through Firebase Authentication — users can only access data associated with their account.
We do not sell, trade, or share user data with third parties. Data is shared only between the business owner and their registered delivery personnel within the same business account. We use the following third-party services for app functionality:
Firebase Authentication (phone OTP login)
Firebase Firestore (data storage)
Firebase Cloud Messaging (push notifications)
Google Maps (delivery route display)
Account and trip data is retained as long as the business account is active. Users may request deletion of their data by contacting us at the email below.
This app is intended for business use by adults (18+). We do not knowingly collect information from children under 18.
We may update this policy from time to time. Changes will be reflected by updating the "Last updated" date above.
For questions about this privacy policy or to request data deletion, contact us at:
Email: manicprabhakar13@gmail.com