ORDER LINK
At Order Link, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights and choices regarding your personal data when you use our restaurant management apps for food order tracking.
Information We Collect
We may collect the following types of information from you when you use our restaurant management apps:
Personal Information: This includes information such as your name, email address, phone number, and other contact details that you voluntarily provide to us when you create an account or place an order.
Order Information: This includes details about your food orders, such as the items you ordered, order preferences, and payment information.
Location Information: With your consent, we may collect your location information to provide you with personalised services, such as tracking your order status and estimating delivery times.
Usage Information: This includes information about how you interact with our apps, such as your app usage patterns, IP address, browser type, and device information.
How We Use Your Information
We may use the information we collect from you for the following purposes:
To provide you with our restaurant management services, including processing your food orders, tracking your orders, and communicating with you about your orders.
To improve our apps and services, such as analysing app usage patterns, troubleshooting technical issues, and enhancing app features.
To send you updates, promotions, and marketing materials about our products and services that may be of interest to you. You can opt-out of receiving such communications at any time.
To comply with legal obligations, such as responding to legal requests and enforcing our terms of service.
Data Sharing and Disclosure
We may share your personal information with the following parties:
Service Providers: We may share your information with third-party service providers who help us operate our apps and provide our services, such as payment processors, delivery partners, and customer support providers. These service providers are bound by contractual obligations to protect your personal information and can only use your information for the purposes of providing services to us.
Business Partners: We may share your information with our business partners, such as affiliated restaurants, to fulfil your food orders and provide you with a seamless experience.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, such as responding to subpoenas, court orders, or law enforcement agencies.
Merger or Acquisition: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring entity or merged with their databases.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. If you wish to delete your account or request the deletion of your personal information, please contact us at abhijeetlaute@gmail.com and we will promptly take appropriate action.
Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorised access, use, or disclosure. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
You have certain rights and choices regarding your personal information:
Access and Correction: You can request access to, correction, or update of your personal information by contacting us at [contact email].
Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communication or contacting us at abhijeetlaute@gmail.com.
Location Information: You can control the collection of location information through your device settings or app permissions