Planet Hop - Privacy Policy
Developer: Mayank Enterprises | Effective date: 5 November 2026
Short version: Planet Hop has no accounts of its own and we don't run our own servers. Your progress is saved on your device and, if you sign in to Google Play Games, in your Play Games cloud save. We use Google Firebase for anonymous gameplay statistics and crash reports (you can turn this off in Settings), and Google AdMob for ads, as described below.
Who we are
Planet Hop ("the app") is published by Mayank Enterprises ("we", "us"). If you have any questions about this policy, contact us at priyeshmayank@gmail.com.
Information stored on your device
Your game progress - score history, best scores, gems, level and XP, unlocked items, missions, daily-reward streak and settings - is saved in the app's local storage on your device, and in your Google Play Games cloud save if you use Play Games. We do not receive it. Uninstalling the app or clearing its data deletes the local copy.
Usage statistics and crash reports (Google Firebase)
To find bugs and improve the game, the app uses Firebase Analytics and Firebase Crashlytics, operated by Google. They may collect:
Data collected -> purpose:
Gameplay events: run started/ended, score, stage reached, run length, how a run ended, level-ups, ads shown, revives and shares -> Analytics (game balance and improvements)
Crash logs and diagnostics: stack traces, device model, Android version, app version -> App stability
App instance ID (a random identifier for this installation) and approximate country -> Analytics
We do not send your name, email or contacts. You can switch this off at any time in Settings -> Share usage and crash data. See Firebase privacy and security: https://firebase.google.com/support/privacy
3a. Google Play Games (optional)
If you are signed in to Google Play Games, the app uses it for leaderboards, achievements and cloud saves of your progress. Google shares your Play Games player ID and profile name with the app for these features. Cloud saves are stored in your Google account, not on our servers. You can manage Play Games in the Play Games app.
3b. Notifications
The app can show one local reminder a day when a new Daily Challenge is ready. It is scheduled on your device, no data is sent, and you can turn it off in Settings -> Daily reminder or in Android settings.
3c. Advertising (Google AdMob)
The app is free and supported by ads served by Google AdMob, which is operated by Google. To serve, limit, personalise (where allowed) and measure ads, and to prevent fraud, the Google Mobile Ads SDK may collect:
Data collected -> purpose:
Device identifiers, such as the Android advertising ID and app-set ID -> Advertising, analytics, fraud prevention
IP address (which can indicate approximate location) -> Advertising, fraud prevention
Ad interactions (ads viewed or tapped) and app/device diagnostics -> Advertising, analytics
This data is collected and processed by Google, not by us. See Google's policy on how Google uses information from apps that use its services (https://policies.google.com/technologies/partner-sites) and the Google Privacy Policy (https://policies.google.com/privacy).
Some ads are optional "rewarded" videos (for example, to revive once or double a run's gems). You only see these if you choose to tap the button.
Your choices and consent
EEA, UK and Switzerland: before personalised ads are shown, the app asks for your consent using Google's consent tool. You can change your choice at any time in Settings -> Privacy options.
Everyone: you can reset or delete your advertising ID, or opt out of personalised ads, in your Android device settings (Settings -> Privacy -> Ads on most devices).
Buying "Remove Ads" turns off interstitial ads. Optional rewarded videos remain available if you want them.
In-app purchases
The optional "Remove Ads" purchase is processed entirely by Google Play. We never see or store your payment details. Google Play tells the app only whether the purchase was completed, so it can be restored on your device. See the Google Privacy Policy.
Children
Planet Hop is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child has provided personal information through the app, contact us and we will help remove it.
Data security and retention
We do not run our own servers. Data collected by Google Firebase, Google Play Games and Google AdMob is handled under Google's retention and security practices; Firebase Analytics data is kept for up to 14 months.
Changes to this policy
We may update this policy as the app changes. We will update the effective date above, and significant changes will be noted in the app's store listing.
Contact
Mayank Enterprises - priyeshmayank@gmail.com