Privacy Policy for Orangebasket

Last Updated: August 14, 2026

Orangebasket ("we", "our", or "us") operates the Orangebasket mobile application ("App"). Orangebasket is a shopping and e-commerce application that allows users to browse products, place orders, make payments where supported, manage their profiles, and receive information about their orders.

This Privacy Policy explains how we collect, use, store, protect, and share information when you use the Orangebasket application.

By using Orangebasket, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Orangebasket, we may collect the following information:

Personal Information

• Name

• Mobile phone number

• Email address

• Delivery address

• Billing address, where applicable

• Profile information

• Account login information

Order and Transaction Information

When you place an order, we may collect:

• Products ordered

• Order details

• Delivery information

• Order status

• Transaction-related information

• Payment status

We do not necessarily store complete payment card or banking information on our servers. Payment information may be processed by third-party payment providers according to their own privacy policies and security practices.

Location Information

If required for shopping or delivery-related functionality and you provide permission, the App may access location information to help determine delivery locations, improve address accuracy, or provide location-related services.

You can manage location permissions through your device settings.

Device and Technical Information

We may automatically receive limited technical information such as:

• Device type

• Operating system

• App version

• IP address

• Device identifiers or similar technical information

• Crash and diagnostic information

• Basic usage information

This information may be used to maintain, secure, troubleshoot, and improve the App.

2. How We Use Your Information

We may use collected information to:

• Create and manage your account

• Process and manage orders

• Deliver products to your selected address

• Provide customer support

• Process payments through supported payment providers

• Send order confirmations and status updates

• Send important service-related notifications

• Improve app functionality and performance

• Detect and prevent fraud, abuse, and unauthorized activity

• Maintain the security of our systems

• Troubleshoot technical problems

• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy without appropriate notice or consent where required.

3. Sharing of Information

We may share necessary information with trusted service providers and business partners when required to provide Orangebasket services.

For example, information may be shared with:

• Delivery personnel or delivery service providers for fulfilling orders

• Payment processors for processing transactions

• Cloud hosting and infrastructure providers

• Analytics, crash reporting, or technical service providers

• Customer support service providers

• Service providers helping us maintain and operate the App

• Government authorities or law enforcement when legally required

We only intend to share information that is reasonably necessary for the relevant service or legal requirement.

We do not sell your personal information as a product to third parties.

4. Payment Information

Where online payments are available, payment transactions may be processed by third-party payment service providers.

Orangebasket may receive information such as payment status, transaction reference, or payment confirmation. Complete payment credentials, such as card numbers, may be handled directly by the applicable payment provider rather than stored by Orangebasket.

Users should review the privacy policies of the payment providers used through the App.

5. Location Information

Orangebasket may request location permission when location is necessary for features such as selecting or confirming a delivery location.

Location access will only be used for relevant app functionality. You can disable location permission through your device settings, although some location-dependent features may not work correctly.

6. Notifications

Orangebasket may send notifications related to:

• Order confirmation

• Order status

• Delivery updates

• Account or security information

• Important service announcements

You can manage notification permissions through your device settings where supported.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no electronic storage or internet transmission method can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.

8. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

9. Account and Data Deletion

If Orangebasket provides account registration, users may request deletion of their account and associated personal information by contacting:

Email: orangebasketofficial@gmail.com

Please include sufficient information to help us identify your account.

After receiving a valid deletion request, we will process the request within a reasonable period, subject to applicable legal, security, financial, and transaction-record retention requirements.

Certain information may need to be retained where required by law or where reasonably necessary for legitimate business purposes such as fraud prevention, dispute resolution, or accounting.

10. Children's Privacy

Orangebasket is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information through the App, please contact us so that we can review and take appropriate action.

11. Third-Party Services

Orangebasket may use third-party services to support functions such as:

• Payment processing

• Cloud hosting

• Analytics

• Crash reporting

• Notifications

• Maps or location services

• Customer support

These third parties may process information according to their own terms and privacy policies.

We recommend reviewing the privacy policies of applicable third-party services.

12. Cookies and Similar Technologies

The App or services supporting the App may use cookies, local storage, SDKs, or similar technologies where necessary for functionality, security, analytics, or service improvement.

The use of such technologies may vary depending on the services integrated into the App.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When changes are made, we will update the "Last Updated" date at the top of this policy.

Users are encouraged to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

Orangebasket

Email: orangebasketofficial@gmail.com

We will make reasonable efforts to respond to privacy-related requests within an appropriate period.

15. Acceptance

By using Orangebasket, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.

Privacy Contact: orangebasketofficial@gmail.com