Last Updated: March 6, 2026
INTRODUCTION
Muse AI ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App. Your continued use of the App following the posting of revised Privacy Policy means you accept and agree to the changes.
1. INFORMATION WE COLLECT
We collect information in various ways, including:
1.1 Information You Provide Directly
Account Registration: When you create an account, we may collect your email address and basic profile information. User Content: Photos, images, and other content you upload or create using the App. Communications: When you contact us, we collect your messages and any information you provide.
1.2 Information Collected Automatically
Device Information: Device type, operating system, unique identifiers, mobile network information. Usage Data: Information about how you interact with the App, including features used, actions taken, and time spent. Crash Reports: Technical information about App crashes or errors. Analytics: Information collected through analytics tools to understand App usage patterns.
1.3 Location Information
We do not collect precise location data. However, your device's operating system may collect general location information based on your device settings.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes: Providing and Improving Services: To operate, maintain, and enhance the App and our services. Communication: To respond to your inquiries and send you service-related updates and announcements. Analytics: To understand how users interact with the App and improve user experience. Technical Support: To troubleshoot issues and provide customer support. Legal Compliance: To comply with applicable laws, regulations, and legal obligations. Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities. Marketing: To send you promotional content (only with your consent).
3. DATA SECURITY
We implement reasonable and appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include: Encryption of sensitive data in transit and at rest; Secure authentication mechanisms; Regular security audits and assessments; Limited access to personal information to authorized personnel only; Secure disposal of data when no longer needed.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You use the App at your own risk.
4. DATA RETENTION
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data by contacting us at optixai.help@outlook.com.
Please note that we may retain certain information for legal, compliance, or legitimate business purposes even after you request deletion.
5. SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
5.1 Service Providers
We may share information with third-party service providers who assist us in operating the App and conducting our business, subject to confidentiality agreements.
5.2 Legal Requirements
We may disclose information when required by law or when we believe in good faith that disclosure is necessary to: Comply with legal obligations, court orders, or government requests; Protect our rights, privacy, safety, or property; Protect the rights, privacy, safety, or property of others; Enforce our Terms of Use and other agreements.
5.3 Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change.
6. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have certain rights regarding your personal information: Right to Access: You may request access to the personal information we hold about you. Right to Correction: You may request that we correct inaccurate or incomplete information. Right to Deletion: You may request that we delete your personal information, subject to certain exceptions. Right to Data Portability: You may request a copy of your information in a portable format. Right to Opt-Out: You may opt out of certain data processing activities.
To exercise these rights, please contact us at optixai.help@outlook.com.
7. CHILDREN'S PRIVACY
Muse AI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information and terminate the child's account.
If you are a parent or guardian and believe your child has provided information to our App, please contact us immediately at optixai.help@outlook.com.
8. THIRD-PARTY LINKS AND SERVICES
Our App may contain links to third-party websites and services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.
9. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, pixels, and similar tracking technologies to: Remember your preferences and settings; Understand how you use the App; Improve App functionality; Prevent fraud and enhance security.
You can control cookie settings through your device preferences. However, disabling cookies may affect App functionality.
10. INTERNATIONAL DATA TRANSFERS
Your information may be stored, processed, and transferred to countries outside your country of residence, which may have different data protection laws. By using the App, you consent to such transfers.
We take appropriate safeguards to ensure that your information receives adequate protection in accordance with this Privacy Policy.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.
Your continued use of the App following such changes constitutes your acceptance of the updated Privacy Policy.
12. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: optixai.help@outlook.com
We will respond to your inquiry within a reasonable timeframe and will make every effort to address your concerns and questions.