Optimum
Privacy Policy
Privacy Policy
Optimum – Privacy Policy
Effective Date: 25/07/2025
Contact Email: eptx.assist@gmail.com
This Privacy Policy explains how Optimum collects, uses, and protects your personal data when you use our mobile application (the "App").
1. Information We Collect
Personal Data:
- Google Account Email – collected when you sign in using your Google account.
Image Data:
- Face Scan Images – when you upload or capture an image in the app, it is temporarily processed using a Third-Party AI Service to provide scan results (e.g., jawline, facial symmetry, etc.). These services may retain your image, prompt, and generated output for up to 55 days to monitor for abuse and ensure safety.
Your data is not used for model training, and is only reviewed by authorized personnel if flagged by automated safety systems.
By using this feature, you consent to this temporary processing.
Automatically Collected Data
We do not collect personal data directly. However, our app integrates third-party services such as Google AdMob, which may automatically collect certain information for advertising, analytics, and fraud prevention purposes. This may include:
- Device type and model
- IP address
- Advertising ID
- App usage statistics
These data are collected and processed by Google according to their own privacy policies. We do not store or access this data ourselves.
2. How We Use Your Data
We use your data to:
- Provide scan results and personalized features
- Operate and improve the app
- Track token rewards
- Authenticate users (Google login)
- Maintain the security and performance of the app
We do not sell your personal data to third parties.
3. Image Privacy and AI Processing
Images uploaded are used only for face analysis via a Third Party AI service and are not shared or stored permanently. Images may be temporarily cached to generate results and then discarded unless otherwise required (e.g., for the "Visualize" feature).
Scans saved after generation are stored locally as metadata, we do not store your scans.
4. Advertising (AdMob)
Optimum uses Google AdMob to display ads. AdMob may collect data (like your advertising ID) to serve personalized ads, subject to your consent and device settings.
You can opt out of ad personalization in your device settings:
- Android: Settings > Google > Ads > Opt out of Ads Personalization
5. Data Security
We implement reasonable technical and organizational safeguards to protect user data, including encryption, obfuscation, and session-based access controls. These measures are designed to prevent unauthorized access, disclosure, or misuse. However, no system is completely immune to risk, and we cannot guarantee absolute security. By using the app, you acknowledge and accept this limitation.
6. Children's Privacy
Optimum is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If we become aware of such data, it will be deleted immediately.
7. Your Rights
You may:
- Request access to the data we hold about you
- Request deletion of your account and associated data
- Withdraw consent at any time by contacting us
To exercise these rights, email us at: eptx.assist@gmail.com
8. Data Retention
- Emails and login info are retained as long as your account is active.
- Face scan images are only retained temporarily to generate results.
- Subscription and purchase data may be retained as required by law.
9. Third-Party Services
We use:
- Google Sign-In (authentication)
- Google AdMob (ads)
- AI analysis (face analysis)
These services may have their own privacy policies. We encourage you to review them.
10. Changes to This Policy
We may update this Privacy Policy. We’ll notify you of significant changes via the app or email.
11. Contact Us
For any questions or data requests, email: eptx.assist@gmail.com