Privacy Policy

Last Updated: Jan 01 2025

Introduction

This Privacy Policy outlines how we handle your personal information when you use the oplite connect mobile application. It explains the types of data we collect, why we collect it, how we use it, and the measures we take to protect your privacy.

Our app, designed for Electricians and Dealers, allows users to scan QR codes on Oplite products, earn points, and redeem rewards in a secure and efficient manner. This policy ensures transparency about our data practices and your rights as a user.

By using oplite connect, you consent to the practices described in this Privacy Policy.

At oplite connect, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our mobile application, in compliance with applicable data protection laws and Google Play Store policies.

1. Data Collection

We collect the following personal information to provide our services effectively:

Personal Information

Name
State
Pincode
District
Address
Profile photo
Passbook photo
Aadhar photo
Aadhar number
Account number
Bank IFSC code
UPI ID
Name as per UPI
Gender
Date of birth
Email address
Account holder's name
Phone number

This information is used to create and manage your account, verify your identity, and provide access to the services offered by the app.

2. User Consent

Before we collect any personal information from you, we explicitly obtain your consent. When you use the oplite connect app, you will be prompted to provide consent through a checkbox that indicates your agreement to the collection and processing of your personal data as described in this Privacy Policy.

3. How We Use Your Data

We use the collected data for the following purposes:

To authenticate and verify user identity during sign-up and login.
To enable app features, such as account management and QR code scanning for earning points (not money).
To process and store uploaded documents, including Aadhar, passbook, and profile photos.
To comply with legal obligations, including data retention for legal purposes.
To ensure the app functions securely and efficiently.

4. Data Sharing and Third Parties

We may share your personal information with the following third-party services to help us operate the app and provide services effectively:

Firebase: We use Firebase to store and retrieve your data securely, including your profile information, documents, and images. Firebase is a service provided by Google, and its use is governed by their privacy policy https://firebase.google.com/support/privacy. Firebase helps us manage your account and store uploaded content.

AuthKey API: We use the AuthKey API to send and verify OTPs for phone number authentication during sign-up and login processes. This service helps us authenticate and verify your phone number securely. The data shared with AuthKey is limited to your phone number, and the service is governed by their privacy policy https://authkey.io/privacy-policy. We ensure that these third parties adhere to strict privacy and security standards in compliance with applicable laws. Your personal data is not sold, rented, or shared with any other third-party services for marketing purposes.

5. External Links

The oplite connect app opens external links to enable users to engage with the app's social media accounts and customer support services.

These links include:

Social Media Links:

Facebook
Instagram
Twitter (X)
YouTube

These links allow users to follow the app’s accounts for updates and announcements.

Email Link:

Gmail: To allow users to contact the support team for inquiries at care.oplite76@gmail.com .

WhatsApp Link:

WhatsApp: To provide direct communication with the app owner for any queries via the link: https://wa.me/+917307780789

These external links are opened in the user’s default browser, which is not controlled by us. Please review the privacy policies of those websites before sharing any personal data.

6. Children's Privacy

oplite connect is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal data, we will take steps to delete such information.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at care.oplite76@gmail.com to request the deletion of such data. We will respond to your request as promptly as possible.

Additionally, if your child is under the age of 13, we recommend that they do not use the oplite connect app without your supervision. If required by applicable law, we may request verification of your parental status before processing requests related to children's data.

We understand the importance of protecting children's privacy and comply with applicable laws and regulations regarding children's data protection.

7. User Rights

As a user of oplite connect, you have the following rights under relevant data protection laws, including the

General Data Protection Regulation (GDPR)* (for users in the EU/EEA), California Consumer Privacy Act (CCPA) (for users in California, USA), and other applicable privacy laws
Access to Your Data: You can request access to your personal data stored by the app.
Data Deletion: You can request the deletion of your account and personal data. Once the deletion request is approved, all your data, including sensitive data, will be deleted.
Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, contact us at care.oplite76@gmail.com.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this privacy policy, or as required by law. Once you request account deletion, all your data will be securely removed from our systems. Under GDPR, data retention is limited to the time necessary for the purposes for which the data was collected. We do not retain data longer than necessary.

9. Data Security

We take the security of your data seriously and implement a combination of encryption methods to protect your sensitive data.

All data is encrypted in transit using HTTPS protocols to ensure your personal information is secure.
We take appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

10. Data Deletion

When you request deletion of your account, we will permanently remove all your data, including Aadhar details, photos, and account information, from our systems. Once the deletion is complete, you will receive confirmation via email or phone.

Delete request onto this :- care.oplite76@gmail.com.

Delete request url :- https://sites.google.com/view/oplite-connected-delete-policy/home

11. Permissions

oplite connect requests the following permissions:

Camera:

The app requires access to your device's camera for the following purpose:

QR Code Scanning: The app uses the camera to scan QR codes. Scanning QR codes is essential for earning points within the app.
Points, Not Money: It is important to note that these points do not represent real money and are solely used for in-app rewards or other app-specific features.
No Other Usage: The camera is not used for capturing photos or videos outside this specific purpose.

Your camera data is processed in real time and is not stored on our servers or your device.

Internet:

Internet access is essential for the following purposes:

Secure Data Storage and Retrieval:

The app uses the internet to securely store and retrieve user data, including your account details, earned points, and uploaded files.
All data transfers occur over encrypted connections to ensure the safety and confidentiality of your information.

Feature Access:

Some app features, such as fetching updated content, syncing points, or submitting forms, rely on a stable internet connection.

The app does not use internet access for unrelated or unauthorized purposes.

File Access:

The app needs access to your files for the following specific purposes:

Uploading Photos:
- The app allows you to upload photos for features such as:
  - Profile Photo: To personalize your user account.
  - Passbook Photo: To verify account details during onboarding or similar app-specific processes.
  - Aadhar Photo: To comply with identity verification requirements, where applicable.
Secure Selection of Photos:
- You can select the required files or photos using the standard system tools (e.g., file picker or gallery).
- The app does not request or require direct access to your device's file storage. This ensures your privacy and limits the app’s access to only the files you choose to share.
Data Usage:
- Uploaded photos are stored securely on our servers and are used only for the stated purposes. They are not shared with third parties without your consent, except as required by law.

12. No Ads Policy
oplite connect does not display any advertisements within the app. Our focus is solely on providing a seamless user experience without interruptions or distractions from third-party advertisements.

We are committed to ensuring that your app usage is dedicated solely to interacting with our features and services. Your data is not shared or sold to any advertising platforms.

13. Compliance with Data Protection Laws

We comply with applicable data protection laws, including:

General Data Protection Regulation (GDPR): Protecting user data for residents of the EU/EEA.
California Consumer Privacy Act (CCPA): Protecting user data for California residents.
India’s IT Rules, 2011: Ensuring reasonable security practices for Indian users.

We provide appropriate mechanisms to uphold user rights and data protection.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through the app or via email notification, where appropriate. By continuing to use the app after such changes, you agree to the revised Privacy Policy. If we make material changes to how we collect, use, or share your personal data, we will notify you through the app and/or via email and obtain your consent if required by applicable law (such as GDPR).

15. Contact Information

If you have questions or concerns about this policy, please contact us:

Email: care.oplite76@gmail.com
Phone: +917307780789
Address: Mumbai - 400068

By using the oplite connect app, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

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