Version Update Date: May 16, 2025Version Effective Date: May 16, 2025
Aistargate LLC (hereinafter referred to as "we") attaches great importance to the privacy and protection of users' personal information. We have developed this Privacy Policy (hereinafter referred to as "this Policy") to explain to you how we collect, use, store, share, transfer, disclose, protect, and process your personal information when you use the openStarGate application (hereinafter referred to as "the App"), as well as the rights you enjoy. Please read and understand the entire content of this Policy carefully before using the App.
This Policy applies to your use of the App in any manner, including but not limited to downloading and installing the App through official websites or app stores, and using subsequent updated versions. This Policy does not apply to services or content independently provided by third parties, such as third-party websites or services linked to in the App. We are not responsible for the privacy policies and data processing practices of these third parties.
We collect and use personal information provided or generated by you during your use of the App in accordance with the principles of legality, legitimacy, and necessity, as follows:
Registration and Login Information: When you register or log in to the App, we will collect your mobile phone number, email address (for creating an account or logging in), created username, and password. If you choose to log in using a third-party account (such as a Google account), we will collect relevant information provided by the third-party account (such as account identifier, nickname, avatar, etc.) to facilitate your login and use.
Profile Information: You may complete your profile in the App, including but not limited to real name, gender, date of birth, residential address, occupation, hobbies, etc. This information will be used to provide you with more personalized services and content.
User Feedback and Interaction Information: When you submit feedback, opinions, suggestions, or inquiries to us, we will collect your contact information (such as mobile phone number, email address) and feedback content to enable us to respond and handle them in a timely manner.
Device Information: During your use of the App, we will collect device-related information, including but not limited to device model, device identifier (such as IMEI, Android ID, OAID, IDFA, etc.), operating system version, screen resolution, network connection method (such as Wi-Fi, 4G/5G, etc.). Collecting this information is to ensure the normal operation of the App, optimize the user experience, and conduct security prevention.
Log Information: We will automatically record your operation logs when using the App, including but not limited to login logs, browsing records, search records, click records, usage duration, error information, etc. These log information are used to analyze user behavior, improve products and services, and conduct security audits.
If you use third-party services (such as payment services, map services, etc.) in the App, we will obtain relevant information authorized by you from third parties to complete the services you need. We will require third parties to strictly protect your personal information and use it only within the scope necessary to provide you with services.
We collect and use your personal information mainly for the following purposes:
Providing and Maintaining Basic Functions of the App: Including account registration and login, profile management, content display and interaction, etc., to ensure that you can use the App normally.
Personalized Services and Recommendations: Based on your profile, usage habits, etc., we provide you with personalized content recommendations, service suggestions, and advertising to enhance your user experience.
User Communication and Feedback Handling: Communicate with you through the contact information you provide, respond to your inquiries, feedback, and complaints, and solve problems you encounter during the use of the App.
Security Protection and Risk Management: Collect device information and log information to detect and prevent security vulnerabilities, fraudulent activities, and illegal activities, and protect the security of the App and users.
Data Analysis and Product Improvement: After anonymizing or de-identifying the collected personal information, conduct data analysis and research to optimize the functions, performance, and user experience of the App, and develop new products and services.
Requirements of Laws and Regulations or Other Necessary Purposes: Use your personal information in accordance with the provisions of laws and regulations, or to protect the legitimate rights and interests of us, you, or other users.
We will only share your personal information with third parties in the following situations, and we will ensure that third parties adopt the same protection measures for your personal information as we do and use your personal information in accordance with this Policy and relevant laws and regulations:
Obtaining Your Explicit Consent: We will obtain your explicit consent before sharing your personal information, unless otherwise provided by laws and regulations.
Providing Necessary Services or Functions: We may share your personal information with our partners (such as third-party service providers, suppliers, agents, etc.) to provide you with the services or functions you need (such as payment services, logistics services, cloud computing services, etc.).
Protecting Legitimate Rights and Interests of Us or Others: When we believe that sharing your personal information is necessary to protect the legitimate rights and interests of us, you, or other users (such as preventing fraud, infringement, etc.), or when required by laws and regulations, we will share your personal information in accordance with the law.
We will not transfer your personal information to any third party unless the following conditions are met:
Obtaining Your Explicit Consent: We will obtain your explicit consent before transferring your personal information.
Involving Transactions Such as Mergers, Divisions, Acquisitions, or Asset Transfers: If we undergo transactions such as mergers, divisions, acquisitions, or asset transfers, we may transfer your personal information as part of the transaction to the relevant third party, but we will require the transferee to comply with this Policy and relevant laws and regulations to continue protecting your personal information.
We will only disclose your personal information in the following situations:
Obtaining Your Explicit Consent: We will obtain your explicit consent before disclosing your personal information.
In accordance with Requirements of Laws and Regulations: Disclose your personal information when required by laws and regulations.
Protecting Legitimate Rights and Interests of Us or Others: When we believe that disclosing your personal information is necessary to protect the legitimate rights and interests of us, you, or other users (such as preventing fraud, infringement, pursuing legal liability, etc.), we will disclose your personal information in accordance with the law.
We will store your personal information on our servers or the servers of third-party cloud service providers, which may be located domestically or overseas. If we store your personal information overseas, we will ensure that its storage and processing comply with relevant laws and regulations and take necessary measures to protect the security of your personal information.
We will determine the storage period of your personal information in accordance with the requirements of laws and regulations and the business needs of the App. Generally, we will retain your personal information during your use of the App and for a period of time after you stop using it to protect your legitimate rights and interests and respond to possible legal disputes. When your personal information is no longer needed for the above purposes, we will delete it or anonymize it in a timely manner.
We have adopted a series of technical and administrative measures to protect the security of your personal information and prevent it from being leaked, tampered with, damaged, or abused:
Technical Measures: We use encryption technologies (such as SSL/TLS) to encrypt and protect the transmission and storage of personal information, and adopt network security devices such as firewalls and intrusion detection systems to prevent network attacks and unauthorized access.
Administrative Measures: We have established strict internal management systems, conducted privacy and information security training for employees, restricted employees' access to personal information, and ensured that only authorized personnel can access and process your personal information.
Security Incident Handling: In the event of a personal information security incident, we will immediately (initiate) an emergency response plan, take necessary measures to prevent the expansion of damage, and report to you and relevant authorities in a timely manner in accordance with the requirements of laws and regulations.
You have the following rights regarding your personal information
Right of Access: You may log in to the App at any time to access your personal information, including account information, profile, usage records, etc.
Right of Correction: If you find that your personal information is incorrect or inaccurate, you may correct it yourself in the App or contact us for correction. We will process your request in a timely manner upon receipt.
Right of Deletion: Under the conditions stipulated by laws and regulations and this Policy, you may request us to delete your personal information. However, please note that deleting some personal information may affect your use of certain functions of the App.
Right to Cancel Account: You may apply to cancel your account in the App. After canceling the account, we will no longer collect, use, and process your personal information, except as otherwise provided by laws and regulations or as required to protect the legitimate rights and interests of us, you, or other users.
Right to Withdraw Consent: You may withdraw your consent to our collection, use, and sharing of your personal information at any time. After withdrawing consent, we will no longer process your personal information based on the withdrawn consent, but this may affect your use of certain functions of the App.
Right to Obtain a Copy of Personal Information: You have the right to request us to provide you with a copy of your personal information, and we will provide it within a reasonable scope.
Right to Complain and Report: If you believe that there are problems with our personal information processing, you may complain or report to us, and we will investigate and handle it in a timely manner and feedback the results to you.
You may exercise the above rights through the contact information provided in Section 8 of this Policy. We will respond to your request within a reasonable period in accordance with the requirements of laws and regulations upon receipt.
If you have any questions, comments, or suggestions regarding this Policy, or need to exercise your personal information rights, you may contact us through the following means:
Email: support@openstargates.com
We will contact you as soon as possible upon receiving your information and reply to your request within 15 working days.
We may update this Policy due to changes in laws and regulations, business adjustments, or other reasons. We will notify you of policy changes through a prominent position in the App or other appropriate means. If you do not agree with the updated Policy, you may stop using the App; if you continue to use the App, you will be deemed to have accepted the updated Policy.
The interpretation and implementation of this Policy shall be governed by applicable laws and regulations. In the event of any dispute related to this Policy between you and us, the parties shall first resolve it through friendly consultation; if the consultation fails, either party has the right to bring a lawsuit to a competent judicial authority.
Aistargate LLC May 16, 2025