Welcome to OOF Customer(“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the OOF Customer mobile application (“App”) and related services. By using our App, you consent to the collection and use of your information as described in this Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
We collect several types of information to provide and improve our services, including:
Name
Phone number
Email address
Delivery address
Payment details (processed securely through third-party providers such as Stripe, Razorpay, or PayPal)
Approximate and precise location data (to find nearby restaurants, enable delivery tracking, and improve service efficiency).
You may enable or disable location access at any time through your device settings.
App usage details such as pages visited, features used, time spent, and error logs.
Device information including model, operating system, and IP address.
We may use cookies or similar tracking technologies to improve your in-app experience and analyze performance.
We use the information we collect for the following purposes:
To process and deliver your orders
To provide real-time order tracking and location-based services
To communicate with you regarding orders, updates, and offers
To improve our app, services, and customer experience
To verify your identity and prevent fraudulent activity
To comply with legal obligations and enforce our Terms and Conditions
We may share your information in the following cases:
With Delivery Partners: To fulfill and deliver your orders.
With Merchants: To confirm, prepare, and dispatch your items.
With Payment Providers: To process secure transactions.
With Service Providers: For analytics, customer support, or cloud hosting.
As Required by Law: To comply with legal obligations or government requests.
We do not sell your personal data to third parties.
We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by law. You can request deletion of your account and data at any time by contacting us.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal data
Withdraw consent for certain data processing
Request information on how your data is used
To exercise these rights, contact us at admin@oofadmin.com.
OOF Delivery collects and uses location data to:
Display nearby restaurants
Enable delivery tracking for customers and drivers
Ensure accurate delivery addresses
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will delete it immediately.
We may update this Privacy Policy periodically. Any changes will be posted within the App, and the updated version will include a new “Last Updated” date. Continued use of the App indicates your acceptance of these changes.
If you have any questions or concerns about this Privacy Policy, please contact us:
OOF Delivery Support
📧 Email: admin@oofadmin.com
📞 Phone: 7044477721