Privacy Policy for Ontheway Partner
Last Updated: 4 October 2024
At Ontheway, we value your privacy and are committed to protecting the personal information you share with us through the Ontheway Partner app. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app to manage sales, orders, and view business performance metrics.
1. Information We Collect
Personal Information: When you register on the Ontheway Partner app, we collect your business name, contact details, and bank account information for payment purposes.
Transaction Data: We collect information related to your sales, orders, and payment records, including daily, weekly, and monthly earnings.
Order Status Details: The app tracks the order status (Pending, Confirmed, Cooking, Ready for Handover, Delivery On The Way) to ensure smooth transaction management.
Device Information: We may collect information about the device used to access the app, including IP address, operating system, and browser type.
2. How We Use Your Information
Manage Orders and Sales: To track and display your sales performance for Today, This Week, and This Month, and to provide details about order status.
Payments: To process payments and settlements to your account.
Customer Support: To provide support and handle queries related to orders or payments.
Service Improvement: To analyze usage data to improve app performance and user experience.
3. Sharing of Information
With Ontheway: We share order and transaction details within the Ontheway system to facilitate smooth operations and payment processing.
With Service Providers: Payment details may be shared with financial institutions and third-party service providers who facilitate payment processing.
Legal Requirements: Your information may be disclosed in response to legal requests or to comply with applicable laws.
4. Data Security We take appropriate security measures to protect your personal data from unauthorized access or misuse. However, no system is completely secure, and we cannot guarantee the security of your information.
5. Your Rights You can access, update, or delete your account information anytime by logging into the app or contacting us at support@ontheway.com.
6. Changes to the Privacy Policy We may update this policy from time to time to reflect changes in our practices. Please review this policy periodically for any updates.
7. Contact Us If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at support@ontheway.com.