Frequently asked questions
Frequently asked questions
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How long does activation take?
How long does activation take?
Usually just a few minutes.
Can I activate by phone?
Can I activate by phone?
Yes, using the number on the back of your card.
Is it safe to enter my details there?
Is it safe to enter my details there?
Yes, only on the official site — avoid links from random emails/texts.
What if activation fails?
What if activation fails?
Check your details for typos, confirm your plan is active, or try a different browser.
What information do I need?
What information do I need?
Card number, date of birth, and ZIP code.
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