Corporate training consultant, providing practical training solutions. Industry-experienced, capable of sharing concepts with relevant corporate world examples of all levels, for small and big brands in various industries.
Specialties :
Leadership
Personal Effectiveness
Customer Service
Sales Techniques
20 years of experience, wide knowledge in healthcare, airlines, banking, insurance, luxury retail brands in both MNC and local organizations is what makes Mary Albert.
Handling training and development of over 10,000 new hire learners across multiple platforms for different lines of business. Well versed in new hire on boarding programs and orientations.
Mary has vast experience conducting various leadership and personal development programs for all levels not limiting to individual but well-known organisation and groups.
She is also known for her passionate Customer Service training skills. Trainees feedback and boost in sales has been the key metrics in determining that her knowledge has been cascaded to the trainees successfully.
Researched, designed and successfully conducted Personality Profiling Workshop for Habib Jewels employees with an excellent feedback. These has contributed to her ability to communicate, identify both strengths, weaknesses and understand people from different backgrounds across all hierarchy.
Certified by HRDF, Mary aims to develop individual who would be able to contribute to personal and organization growth.