Privacy Policy

CHAMAN CAPTAIN
Effective Date: 1 February 2026
Contact Email: chamancab2023@gmail.com

1. Introduction

Welcome to CHAMAN CAPTAIN. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CHAMAN CAPTAIN mobile application and services.

By registering or using the CHAMAN CAPTAIN app, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect the following information from drivers/partners:

• Full Name
  
  

• Phone Number
  
  

• Email Address
  
  

• Profile Information
  
  

• Driver License Details
  
  

• Vehicle Information (vehicle number, model, type)
  
  

• Profile Photo
  
  

• Payment / Bank Details (for driver payouts)
  
  

B. Location Information

Since CHAMAN CAPTAIN is a location-based ride service platform, we collect:

• Real-time GPS location
  
  

• Pickup and drop-off locations
  
  

• Background location (during active trips)
  
  

Location access is required to:

• Match drivers with nearby riders
  
  

• Navigate to pickup and drop locations
  
  

• Track ongoing trips
  
  

• Calculate fares accurately
  
  

Location data may be collected even when the app is running in the background during active rides.

C. Trip Information

We collect trip-related information including:

• Ride history
  
  

• Route details
  
  

• Fare details
  
  

• Rider information (limited to ride requirements)
  
  

• Trip duration and timestamps
  
  

D. Device Information

We may collect device-related data such as:

• Device type
  
  

• Operating system
  
  

• App version
  
  

• IP address
  
  

• Log and crash data
  
  

This helps us improve the performance and security of the app.

3. How We Use Your Information

We use the collected information to:

• Match drivers with nearby riders
  
  

• Provide ride booking services
  
  

• Process driver earnings and payments
  
  

• Maintain trip records
  
  

• Improve app performance and reliability
  
  

• Provide customer and driver support
  
  

• Ensure safety and prevent fraud
  
  

• Send important service notifications and updates
  
  

We do not sell your personal data to third parties.

4. Location Data Usage

CHAMAN CAPTAIN collects location data to:

• Connect drivers with nearby riders
  
  

• Track active trips
  
  

• Enable navigation during rides
  
  

• Calculate accurate fares
  
  

• Improve driver and rider experience
  
  

Location data may be used while the app is in use or running in the background during active rides.

You can disable location access through your device settings, but doing so may prevent the app from functioning properly.

5. Sharing of Information

We may share limited information with:

• Riders (driver name, vehicle details, contact number, and live location during rides)
  
  

• Payment service providers
  
  

• Legal authorities if required by law
  
  

• Service providers that help operate our platform
  
  

All third parties are required to maintain data confidentiality and security.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no digital platform can guarantee 100% security.

7. Data Retention

We retain your information:

• While your driver account is active
  
  

• As required for legal, tax, or regulatory obligations
  
  

• To resolve disputes and enforce agreements
  
  

You may request account deletion by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
  
  

• Correct inaccurate information
  
  

• Request deletion of your data
  
  

• Withdraw consent
  
  

• Request a copy of your stored information
  
  

To exercise these rights, contact us at:

📧 chamancab2023@gmail.com

9. Children's Privacy

CHAMAN CAPTAIN is intended for drivers aged 18 and above. We do not knowingly collect personal information from children under 18.

If such information is discovered, it will be deleted immediately.

10. Third-Party Services

Our app may use third-party services such as:

• Payment gateways
  
  

• Map and GPS service providers (such as Google Maps)
  
  

• Analytics tools
  
  

These services may collect information according to their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: chamancab2023@gmail.com
📅 Effective Date: 1 February 2026