Introduction: At OneAILE, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act (DPDP) 2023. We ensure that your data is handled securely and in compliance with all applicable laws in India.
By using OneAILE, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the app.
Information We Collect: We collect various types of information to provide and improve our services. This includes:
Personal Information: Name, email address, contact information, and any other details you provide when creating an account.
Usage Data: Information on how you access and use the app, including your interaction with content and features.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to monitor activity on our service and store certain information.
Sensitive Personal Data or Information (SPDI): This may include passwords or financial information when required for specific services, which will be collected and processed in strict compliance with Indian regulations.
How We Use Your Information: OneAILE uses the collected data for various purposes, including to:
Provide, operate, and maintain our app.
Improve, personalize, and expand our services.
Understand and analyze how you use our app.
Communicate with you for customer service, updates, and app-related information.
Process transactions and send transaction notifications.
Detect and prevent fraud.
Comply with legal obligations.
Sharing Your Information: We do not share your personal information with third parties without your consent, except in the following cases:
Legal Compliance: To comply with legal obligations or requests from law enforcement.
Protection of Rights: To protect and defend our rights or property.
Prevention of Harm: To prevent or investigate possible wrongdoing related to the app.
Public Safety: To protect the personal safety of users or the public.
Legal Liability: To protect against legal liability.
In the event that we work with third-party service providers, they will be required to maintain data protection standards as per Indian regulations.
Data Localization: In compliance with Indian laws, if sensitive personal data is collected, it will be processed and stored within India unless otherwise permitted by law. In cases where data is transferred outside of India, appropriate safeguards will be implemented to ensure compliance with DPDP 2023.
Security of Your Information: The security of your personal information is important to us. We implement commercially acceptable security measures, including encryption and secure storage. However, no method of transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Retention of Data: We retain personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the purpose has been achieved, the data will be securely deleted or anonymized in accordance with applicable laws.
Your Rights: As a user in India, you have certain rights regarding your personal information, including:
The right to access, update, or delete the personal data we have collected from you.
The right to request that we restrict or object to the processing of your personal information.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
If you wish to exercise any of these rights, please contact us at support@oneaile.com or through the app’s contact form.
Data of Minors: OneAILE is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any updates. Changes are effective once posted on this page.
Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us:
By email: support@oneaile.com
Through our app's contact form
By visiting our website and navigating to the contact page