Privacy Policies

User Privacy Policy

Effective Date: [06/05/2025]

At Contiks One Hub Technology Pvt. Ltd. (CIN: U47912RJ2025PTC099521), (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your information when you use our mobile and web application, One1App, which helps content creators grow and monetize their content while delivering personalized experiences to users.

By accessing or using One1App, you agree to the terms outlined in this policy. If you do not agree with this Privacy Policy, please do not use our services.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information such as:

Full Name

Email Address

Phone Number

Profile Information (for both creators and users)

Payment and Billing Details (for monetizing creators)

b. Content Information

Any content you upload, share, or create on One1App, including text, images, audio, video, and multimedia.

c. Usage Data

Platform activity, user interactions, device type, IP address, browser type, operating system, and referral sources.

d. Payment Information

If you monetize your content, we may collect payment-related data to process transactions. Sensitive data is securely handled by certified third-party payment processors.

e. Location Data

With your consent, we may collect approximate or precise location data when using location-based features.

2. How We Use Your Information

We use the information we collect to:

Provide and operate the features of One1App

Enable content creation, sharing, discovery, and monetization

Personalize user experiences and recommend relevant content

Process payments, subscriptions, and purchases

Improve functionality and user experience through feedback and analytics

Communicate updates, promotional offers, and relevant content (with your consent)

Provide customer support and respond to user inquiries

Ensure compliance with laws, prevent fraud, and enforce terms

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of data transmission over the internet or electronic storage is 100% secure.

4. Your Rights and Choices

Subject to applicable laws, you may:

Access: Request access to your personal data.

Correct: Update or correct inaccurate information.

Delete: Request deletion of your personal data.

Withdraw Consent: Revoke your consent for data processing.

Opt Out: Unsubscribe from marketing communications anytime via provided links or by contacting us.

To exercise any of these rights, contact us at: Hello@one1app.com

5. Children’s Privacy

One1App is not intended for children under 13. We do not knowingly collect personal information from individuals under this age. If we become aware of such collection, we will delete the data promptly.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Third-Party Links

One1App may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the app or on our website, with the updated "Effective Date." We encourage users to review this policy periodically.

9. Contact Us

Contiks One Hub Technology Pvt. Ltd.

Email: Hello@one1app.com

Address: F-G 103, Plot No.15, Orient Residency, Murlipura, Jaipur – 302039, Rajasthan, India