Privacy Policy — One More Tap

Last updated: 24 October 2026

Developer: Silinda Solutions (PTY) LTD
Country: South Africa

1. Introduction

Welcome to One More Tap (the “Game”), developed and operated by Silinda Solutions (PTY) LTD (“Silinda Solutions”, “we”, “us”, or “our”).

We respect your privacy and are committed to protecting personal information collected or processed when you use our Game.

This Privacy Policy explains:

What information we collect and process.
Why and how we use your information.
How we store, protect and retain information.
When information is shared with third-party service providers.
How advertising and in-app purchases work.
Your rights regarding your personal information.
How to request account and data deletion.
How to contact us regarding privacy matters.

This Privacy Policy applies to the One More Tap Android application and associated online services, including account authentication, cloud saves, gameplay progression, advertising and in-app purchases.

We process personal information in accordance with applicable data protection laws, including South Africa's Protection of Personal Information Act, 4 of 2013 (POPIA), where applicable.

By using the Game, you acknowledge that you have been informed about the processing activities described in this policy. Where consent is legally required, we will request it separately.

2. Information We Collect

Depending on the features you use, our service providers and we may collect or process the following categories of information.

2.1 Account and Authentication Information

When you create an account or sign in, we may process:

A unique player or account identifier.
Firebase Authentication user identifiers.
Email address, where provided by your authentication method.
Authentication provider information, such as Google sign-in details.
Account creation and sign-in timestamps.
Account status and authentication-related security information.

Authentication credentials are processed through the relevant authentication providers. We do not require users to disclose their passwords to our support team.

2.2 Gameplay and Progress Information

To provide gameplay and cloud-saving functionality, we may process:

Game progress and saved game state.
Scores, achievements and gameplay statistics.
In-game points and virtual currency balances.
Unlocked skins, themes and cosmetic items.
Player preferences and game settings.
Cloud-save and synchronisation information.
Information needed to restore game progress or prevent inconsistent account states.

Some information may be stored locally on your device and, where cloud features are enabled, synchronised with our configured cloud services.

2.3 Device and Technical Information

The Game and integrated service providers may process:

Device model and manufacturer.
Operating system and version.
Application version and installation information.
Internet Protocol (IP) address.
Device or application identifiers.
Error logs and diagnostic information.
Crash and performance information, where diagnostic services are enabled.
Network and technical information required for service delivery, fraud prevention and security.

2.4 Advertising Information

The Game uses Google AdMob to display advertisements, which may include rewarded, banner or interstitial advertisements.

Depending on your device, location, consent choices and applicable settings, Google and its advertising partners may process:

Advertising identifiers.
Device and application identifiers.
IP address and approximate location inferred from network information.
Advertising interactions and impressions.
Information used for ad delivery, frequency management, measurement and fraud prevention.

Where required by applicable law, advertising consent will be requested before relevant processing takes place.

2.5 In-App Purchase Information

One More Tap offers optional digital purchases, including virtual points, cosmetic items and advertising-removal functionality.

When you make a purchase, we and our payment-management providers may process:

Purchased product identifiers.
Transaction and purchase identifiers.
Purchase status and timestamps.
Purchase verification information.
Entitlement and ownership status.
Refund, cancellation or revocation information.
Information needed to prevent duplicate delivery or fraudulent purchases.

Payments are processed through Google Play and supported purchase-management services, including RevenueCat.

We do not directly collect or store your complete payment card number, card security code or banking credentials.

2.6 Support Communications

If you contact us for assistance, we may process:

Your email address.
Information included in your message.
Relevant account or transaction identifiers.
Technical information you voluntarily provide to help resolve an issue.

Please do not send passwords, full payment card details or other unnecessary sensitive information when requesting support.

3. How We Use Your Information

We process information for the following purposes:

3.1 Account Management

Create and authenticate player accounts.
Maintain account sessions and security.
Associate game progress and purchases with the appropriate account.
Support account recovery and account deletion.

3.2 Gameplay and Cloud Saves

Save and restore gameplay progress.
Synchronise supported game data between devices.
Maintain virtual currency balances.
Provide achievements, cosmetics and purchased game features.
Detect and resolve inconsistent game states.

3.3 Purchases and Entitlements

Verify purchases made through Google Play.
Deliver purchased digital items.
Restore eligible non-consumable purchases.
Prevent duplicate purchase fulfilment.
Process refund and purchase-revocation events.
Investigate suspected purchase fraud or abuse.

3.4 Advertising

Display advertisements.
Provide optional rewarded-ad functionality.
Measure advertisement delivery and performance.
Apply applicable advertising preferences and consent choices.
Prevent advertising fraud.

3.5 Security and Performance

Detect unauthorised access and misuse.
Protect player accounts and game services.
Diagnose technical problems.
Maintain application stability.
Improve gameplay performance and reliability.

3.6 Legal and Operational Requirements

Respond to legitimate support and privacy requests.
Maintain records required by applicable law.
Investigate fraud, disputes or security incidents.
Comply with lawful requests from competent authorities.

We do not sell your personal information to data brokers.

4. Legal Basis for Processing

Where applicable privacy laws require a legal basis, we rely on one or more of the following grounds:

Performance of a contract: Processing necessary to provide the Game, maintain accounts, synchronise gameplay and deliver purchased items.

Legitimate interests: Processing necessary for security, fraud prevention, troubleshooting and reliable service operation, subject to applicable legal safeguards.

Legal obligations: Processing necessary to comply with applicable accounting, consumer protection, tax and other legal requirements.

Consent: Processing for which applicable law requires consent, including certain advertising activities.

Where processing is based on consent, you may withdraw that consent through available controls or by contacting us. Withdrawal does not affect processing that was lawful before withdrawal.

5. Third-Party Services

We use third-party technology providers to operate and support the Game.

These providers may process information on our behalf or as independent controllers under their respective privacy policies.

5.1 Google Firebase

We use Firebase services to support account authentication and cloud-related game functionality.

Depending on the services enabled, Firebase may process:

Authentication identifiers.
Account information.
Cloud-saved gameplay data.
Security and technical information.
Information necessary to operate Firebase infrastructure.

Privacy information:

https://firebase.google.com/support/privacy

https://policies.google.com/privacy

5.2 Google AdMob

We use Google AdMob to display and manage advertisements.

Google and its advertising partners may process device identifiers, advertising information, IP addresses and advertising interactions in accordance with applicable consent choices and Google policies.

Privacy and advertising information:

https://policies.google.com/privacy

https://policies.google.com/technologies/ads

5.3 RevenueCat

We use RevenueCat to support in-app purchase management and entitlement tracking.

RevenueCat may process:

Application user identifiers.
Purchased product identifiers.
Transaction information.
Purchase verification data.
Entitlement status.
Refund and revocation information.
Technical information necessary for purchase management.

https://www.revenuecat.com/privacy/

5.4 Google Play

Google Play processes payments for eligible Android in-app purchases.

Google may collect and process payment, transaction and account information in accordance with its own terms and privacy policies.

https://policies.google.com/privacy

5.5 Other Service Providers

We may use additional service providers for hosting, infrastructure, security or customer support where necessary.

We require service providers acting on our behalf to process personal information only for authorised purposes and subject to appropriate contractual and security protections.

6. Advertising and User Choices

One More Tap may display advertisements as part of its free-to-play experience.

Advertisements may include:

Banner advertisements.
Interstitial advertisements.
Optional rewarded advertisements.

Some advertisements may be personalised, depending on your location, device settings, consent choices and applicable law.

You may be able to manage advertising personalisation through your Android device settings, Google advertising controls or any consent-management controls provided within the Game.

Where the Game offers a Remove Ads purchase, the purchase removes the advertising categories specified by that feature. It does not automatically delete advertising information previously processed by third-party providers.

We aim to apply appropriate consent and advertising safeguards in jurisdictions where they are required.

7. In-App Purchases and Virtual Items

The Game may offer virtual points, skins, themes and other digital items.

Purchases are processed through Google Play and supported purchase-management services.

We process purchase-related information to verify transactions, deliver purchased content, prevent duplicate fulfilment and handle refunds or revocations.

Virtual points and cosmetic items are intended for use within the Game. Unless expressly stated otherwise in the Game's applicable terms, they:

Are not legal tender.
Cannot be exchanged for cash.
Do not represent bank deposits or financial investments.
Have no guaranteed monetary redemption value.

If a purchase is refunded or revoked, the associated virtual items, points or entitlements may be adjusted in accordance with applicable law and the Game's terms.

8. Data Storage and International Transfers

The Game may store and process information using cloud infrastructure and third-party service providers, including services operated outside South Africa.

As a result, personal information may be transferred to or processed in other countries.

Where applicable, we take reasonable steps to ensure international transfers comply with relevant data protection requirements, including POPIA, and are supported by appropriate contractual, organisational or technical safeguards.

We do not guarantee that all information will be stored exclusively within South Africa.

9. Information Security

We implement reasonable technical and organisational safeguards designed to protect information from unauthorised access, disclosure, alteration, misuse or loss.

These may include:

Authentication and account-access controls.
Access restrictions for cloud-stored data.
Secure communication protocols.
Purchase verification and transaction-integrity controls.
Logging and monitoring for security-related events.
Restricted access to operational systems.

Although we take reasonable precautions, no electronic system or transmission method can be guaranteed completely secure.

If a personal information security compromise occurs, we will assess and respond to it in accordance with applicable legal requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy or comply with applicable legal requirements.

Retention periods depend on the category of information and its purpose.

Account information: Retained while your account remains active and for any additional period reasonably necessary for security, dispute resolution or legal compliance.

Gameplay and cloud-save data: Retained while required to provide your account and game features, unless deleted earlier or subject to a lawful retention requirement.

Purchase records: Certain transaction information may be retained to support purchase verification, fraud prevention, refunds, accounting or legal obligations.

Technical and security records: Retained for periods reasonably necessary for diagnostics, security and operational purposes.

Support communications: Retained as reasonably necessary to resolve requests, maintain appropriate records and comply with legal obligations.

When information is no longer required, we will delete, anonymise or otherwise securely dispose of it as appropriate.

Third-party providers may apply their own retention requirements.

11. Account and Data Deletion

You may request deletion of your One More Tap account and associated personal information.

Where available, you may initiate deletion using the account-management features provided in the Game.

You may also submit an account deletion request using our public account deletion webpage:

Account deletion request: https://sites.google.com/view/one-more-tap-deletion/home

Alternatively, contact us at the email address listed in Section 16.

11.1 Information Required

We may request sufficient information to verify that the person requesting deletion is authorised to act on the relevant account.

We will not ask you to provide your account password or full payment card details.

11.2 What Happens After Deletion

Following appropriate verification, we will delete or arrange the deletion of account information and associated personal data under our control, subject to applicable legal and operational retention requirements.

This may include:

Player account records.
Cloud-saved gameplay progress.
Associated game preferences.
Account-linked virtual currency and game inventory data.
Other account-linked personal information no longer required for a lawful purpose.

Certain transaction, security or legal records may be retained where necessary and permitted by law.

Third-party providers may retain information independently where required by their policies or applicable law.

11.3 Important Information

Deleting the Game from your device does not automatically delete your account or cloud-saved information.

Account deletion may permanently remove saved progress and access to account-linked virtual items. Restoring deleted gameplay data may not be possible.

We will explain any applicable verification requirements or limitations when processing your request.

12. Children's Privacy

One More Tap is intended for the age groups identified in its applicable Google Play listing and age-related disclosures.

We do not knowingly collect personal information from children in circumstances that violate applicable law.

Where children are permitted to use the Game, we will apply relevant requirements concerning parental consent, advertising, data minimisation and age-appropriate processing.

If you are a parent or guardian and believe that a child has provided personal information inappropriately, please contact us.

We will investigate and take appropriate action in accordance with applicable law.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

Request confirmation of whether we hold personal information about you.
Request access to your personal information.
Request correction or updating of inaccurate information.
Request deletion of information where legally applicable.
Object to certain processing activities.
Withdraw consent where processing is based on consent.
Raise concerns about the processing of personal information.
Lodge a complaint with an appropriate data protection authority.

13.1 Rights Under South African Law

Where POPIA applies, you may exercise applicable rights under that Act, including requesting access to, correction of or deletion of personal information in the circumstances permitted by law.

You may also contact South Africa's Information Regulator:

https://inforegulator.org.za/

13.2 Exercising Your Rights

To submit a privacy request, contact us using the details in Section 16.

We may need to verify your identity before processing certain requests.

We will respond in accordance with applicable legal requirements.

14. External Links and Services

The Game may contain links to third-party websites, app stores or services.

These external services operate under their own terms and privacy policies.

We are not responsible for the content or independent data-processing practices of third-party websites or services that we do not control.

We encourage you to review their privacy information before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

Changes to Game functionality.
New or modified service providers.
Changes to information-processing activities.
Security or operational improvements.
Changes to applicable laws or regulatory requirements.

When we update the policy, we will revise the Last updated date.

The latest version will be made available through our publicly accessible privacy policy webpage.

Where required by law, we will provide additional notice or request consent before implementing material changes.

16. Contact Information

For questions about this Privacy Policy, personal information, privacy rights or account deletion, please contact:

Company: Silinda Solutions (PTY) LTD
Application: One More Tap
Country: South Africa
Email: hildahnomzamo@silindasolutions.com
Privacy Policy URL: https://sites.google.com/view/one-more-tap-privacy-policy/home
Account Deletion URL: https://sites.google.com/view/one-more-tap-deletion/home

We will review privacy-related requests and respond in accordance with applicable legal requirements.