Effective Date: June 25, 2026
Welcome to On Store, an e-commerce application developed and operated by Abbbsolute Tech ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our mobile application.
By downloading, accessing, or using On Store, you agree to the collection and use of information in accordance with this Privacy Policy.
To provide our services, we collect certain information that you voluntarily provide or that is required for the operation of the application.
We may collect:
Full Name
Mobile Phone Number
Delivery Address (including house/flat number, street, area, city, landmark, and postal code)
Profile Picture (optional)
We collect information related to your shopping activity, including:
Shopping cart contents
Order history
Order status
Cancelled orders
Transaction records
Your information is collected solely to provide and improve our services.
We use your information to:
Create and manage your account
Authenticate users using OTP verification
Process and deliver your orders
Save your delivery addresses
Display your profile information
Process online payments
Send order confirmations and updates
Improve app performance and reliability
We do not sell your personal information to third parties.
With your permission, the app may access your device's precise or approximate location.
Location data is used only to:
Help you automatically fill your delivery address
Identify your current area and postal code
Improve delivery accuracy
Location access is optional. You may manually enter your delivery address if you choose not to grant location permission.
We do not continuously track your location in the background.
If you choose to upload a profile picture, the application may request access to:
Photo Gallery / Device Storage
These permissions are used only when you voluntarily upload or change your profile picture.
We do not access your photos without your permission.
Your phone number is collected to:
Verify your identity through One-Time Password (OTP)
Secure your account
Prevent fraudulent account creation
Contact you regarding your orders when necessary
Your phone number is not publicly displayed.
Payments made within the application are securely processed by our payment gateway provider Razorpay.
We do not collect or store:
Credit card numbers
Debit card numbers
UPI PINs
Banking passwords
CVV numbers
Payment information is processed securely by Razorpay in accordance with their privacy and security policies.
With your permission, the application may send notifications regarding:
Order confirmations
Shipping updates
Delivery updates
You may disable notifications at any time through your device settings.
To operate the application, we use trusted third-party service providers.
These services may process certain information on our behalf:
Firebase Authentication – User authentication
Firebase Firestore – Secure cloud database
Firebase App Check – App security
Firebase Cloud Messaging (FCM) – Push notifications
OneSignal – Push notification delivery
Razorpay – Payment processing
ImageKit – Image hosting and content delivery
These providers process data only for the purposes of providing their respective services.
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, misuse, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your data, no method of electronic storage or transmission over the Internet is completely secure.
We retain your information only for as long as necessary to:
Provide our services
Maintain your account
Enforce our agreements
You may request deletion of your account by contacting us.
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Update your profile information
Request deletion of your account
Withdraw permissions previously granted
Contact us regarding privacy concerns
To exercise these rights, please contact us using the information provided below.
On Store is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate parental consent, we will promptly delete such information.
We may update this Privacy Policy from time to time.
Any changes will be posted within the application or on our official Privacy Policy page. Continued use of the application after changes become effective constitutes acceptance of the revised Privacy Policy.
These Terms and Conditions ("Terms") govern your access to and use of the On Store mobile application ("App"). By downloading, accessing, or using the App, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please discontinue using the App.
By using On Store, you confirm that:
You have the legal capacity to enter into a binding agreement.
The information you provide is accurate, complete, and up to date.
To access certain features, you may be required to create an account using your mobile phone number.
You agree to:
Provide accurate and complete information.
Keep your account information updated.
Maintain the confidentiality of your account.
Be responsible for all activities performed through your account.
You are responsible for ensuring that your phone number remains secure. If you believe your account has been compromised, please contact us immediately.
On Store provides a platform for users to browse, purchase, and manage products offered through the application.
We strive to ensure that:
Product descriptions are accurate.
Prices are displayed correctly.
Product images fairly represent the actual products.
However, we do not guarantee that every product description, image, specification, or price will always be completely accurate or error-free.
We reserve the right to correct any errors or inaccuracies without prior notice.
All prices displayed within the App are shown in the applicable local currency unless stated otherwise.
Prices may change without prior notice.
Applicable taxes, delivery charges, or service fees may be added during checkout where required.
Submitting an order through the App constitutes an offer to purchase products.
Your order is considered confirmed only after:
Payment is successfully completed (for prepaid orders), or
The order is accepted by the seller where applicable.
We reserve the right to reject or cancel any order due to:
Product unavailability
Pricing errors
Suspected fraud
Violation of these Terms
Technical issues
Payments are securely processed through trusted third-party payment providers.
We do not store your:
Debit card information
Credit card information
UPI PIN
Banking passwords
CVV numbers
Payment processing is handled securely by our payment gateway partner.
Delivery timelines are estimates and may vary depending on:
Product availability
Delivery location
Weather conditions
Logistics partner availability
Unexpected circumstances beyond our control
While we strive for timely deliveries, we cannot guarantee delivery within a specific timeframe.
Orders may be cancelled subject to our Refund & Cancellation Policy.
Once an order has been shipped or processed for delivery, cancellation may not be possible depending on the seller's policies.
When using On Store, you agree not to:
Provide false or misleading information.
Use the App for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the operation of the App.
Upload malicious software or harmful content.
Violate applicable laws or regulations.
Any misuse of the platform may result in suspension or permanent termination of your account.
All content available through On Store, including but not limited to:
Logos
Graphics
Icons
Product layouts
User interface designs
Images
Text
Source code
Software
Branding
is owned by or licensed to Abbbsolute Tech and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, reverse engineer, or commercially exploit any part of the App without prior written permission.
The App integrates trusted third-party services to provide essential functionality, including:
Firebase
Razorpay
OneSignal
ImageKit
Your use of certain features may also be subject to the terms and privacy policies of these third-party providers.
We reserve the right to suspend or terminate your account without prior notice if:
You violate these Terms.
Fraudulent activity is detected.
Illegal activity is suspected.
Your actions negatively impact other users or the platform.
Required by law.
Termination of an account does not affect any outstanding legal obligations or completed transactions.
To the maximum extent permitted by applicable law, Abbbsolute Tech shall not be liable for:
Indirect or consequential damages.
Loss of profits.
Loss of data.
Business interruption.
Delays caused by third-party service providers.
Network failures.
Device malfunctions.
Events beyond our reasonable control.
Our total liability arising from your use of the App shall not exceed the amount paid by you for the specific order giving rise to the claim.
The App is provided on an "as available" and "as is" basis.
We do not guarantee:
Uninterrupted service.
Error-free operation.
Continuous availability.
Compatibility with every device.
That every product will always be available.
We continuously work to improve the reliability and performance of the App.
Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
By using the App, you consent to the practices described in the Privacy Policy.
We may modify these Terms from time to time to reflect changes in our services, legal requirements, or business operations.
Updated Terms will become effective once published within the App or on our official website.
Your continued use of the App after changes are published constitutes acceptance of the updated Terms.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India.
Any disputes arising from the use of the App shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.
Orders may be cancelled without any charges before they are confirmed for processing.
If payment has already been completed, the full amount will be refunded to your original payment method.
Once an order has been confirmed or prepared for dispatch, cancellation may no longer be possible.
If cancellation is permitted after confirmation, applicable cancellation charges may be deducted where required.
Orders that have already been shipped generally cannot be cancelled.
If eligible, you may initiate a return after receiving the product, subject to the return conditions below.
You may request a return if:
You received the wrong product.
The product arrived damaged or defective.
The product is incomplete or missing parts.
The product differs significantly from its description.
The product qualifies under the seller's return policy.
To be eligible for a return:
The request must be made within the applicable return period shown for the product.
The product must be unused, unworn, and in its original condition.
All original packaging, tags, accessories, manuals, and invoices must be included.
The product must not show signs of misuse or accidental damage after delivery.
Unless required by applicable law, returns may not be accepted for:
Personalized or customized products.
Perishable goods.
Products marked as "Non-Returnable."
Digital products or downloadable content.
Gift cards or promotional vouchers.
Products damaged due to improper use after delivery.
Items returned without original packaging or essential accessories.
If you receive a damaged, defective, or incorrect item, please contact our support team as soon as possible.
To help us process your request quickly, you may be asked to provide:
Your order number.
Photographs of the product.
Photographs of the packaging.
A brief description of the issue.
After verification, we may offer one of the following remedies:
Replacement of the product.
Full refund.
Partial refund where appropriate.
Once your return request has been approved and the returned item has been inspected (where applicable), your refund will be initiated.
Refunds are generally processed to the original payment method used during purchase.
Typical processing times are:
UPI Payments: 2–5 business days
Debit/Credit Cards: 5–10 business days
Net Banking: 5–10 business days
Wallets: As per the respective wallet provider's processing timeline
Actual refund timelines may vary depending on your bank or payment provider.
If a payment is deducted but the order is not successfully placed due to a technical issue:
The transaction may be automatically reversed by your bank or payment provider.
If the amount is successfully received by us, an appropriate refund will be initiated after verification.
Where available, eligible products may be replaced instead of refunded.
Replacement availability depends on:
Product stock.
Seller policy.
Nature of the reported issue.
If a replacement cannot be arranged, a refund may be issued instead.
Shipping charges may not be refundable unless:
The wrong product was delivered.
The product arrived damaged.
The return is due to an error on our part or the seller's part.
Return shipping instructions will be communicated during the return process where applicable.
A refund or return request may be declined if:
The product has been used or damaged after delivery.
Required proof cannot be provided.
The return request is submitted outside the eligible return period.
The returned product is incomplete or missing components.
The issue reported cannot be verified.
To protect customers and sellers, On Store reserves the right to investigate suspicious refund or return requests.
Fraudulent claims, repeated abuse of the return process, or misuse of promotional offers may result in:
Rejection of refund requests.
Cancellation of future orders.
Temporary or permanent suspension of the user account.
Legal action where applicable.
We may update this Refund & Cancellation Policy from time to time.
Any updates will become effective once published within the application or on our official website.
Continued use of On Store after changes are published constitutes acceptance of the updated policy.
If you have any questions regarding these Terms and Conditions, please contact us:
Abbbsolute Tech
Email: abbbsolutetech@gmail.com
Contact : +917411001185
Address : No 2039, 7th Main, D block, Rajajinagar, Bangalore 560010
By downloading, accessing, registering for, or using On Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.