PRIVACY POLICY

Ometto

Email: omettofood@gmail.com

Last Updated: June 2026

Ometto ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you use the Ometto mobile application and related services.

By accessing or using Ometto, you agree to the practices described in this Privacy Policy.

Personal Information

We may collect:

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Billing Address
• Profile Information

Account Information

• Login credentials
• Saved addresses
• Preferences and favorites
• Order-related settings

Order Information

• Ordered items
• Restaurant selections
• Order history
• Delivery details
• Transaction information

Payment Information

Payments are processed through secure third-party payment providers. Ometto does not store complete credit card, debit card, banking information, or UPI PIN details.

Device Information

We may automatically collect:

• Device model
• Operating system version
• Device identifiers
• IP address
• App version
• Usage analytics
• Crash reports

Location Information

With your permission, we may collect location information to:

• Identify delivery locations
• Improve delivery services
• Display nearby restaurants
• Enhance user experience

We use information to:

• Create and manage user accounts
• Process food orders
• Coordinate deliveries
• Provide customer support
• Send order notifications
• Improve app functionality
• Prevent fraud and abuse
• Comply with legal obligations

Location Permission

Used to locate delivery addresses, show nearby restaurants, and improve delivery services.

Camera Permission

Used for profile pictures, support requests, reviews, and user-generated content.

Storage / Photos Permission

Used for uploading images and accessing files selected by users.

Notification Permission

Used to send:

• Order confirmations
• Delivery updates
• Promotional offers
• Service announcements

Phone Permission (If Applicable)

Used to facilitate communication between customers, restaurants, delivery partners, and support teams.

We may share information with:

• Restaurant partners
• Delivery partners
• Payment service providers
• Cloud hosting providers
• Analytics providers
• Customer support providers
• Government authorities when legally required

We do not sell personal information to third parties.

We implement reasonable security measures to protect information from unauthorized access, disclosure, modification, or destruction.

However, no internet transmission or electronic storage system is completely secure.

Information is retained only as long as necessary to:

• Provide services
• Process orders
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Users may:

• Access personal information
• Update profile information
• Correct inaccurate information
• Request account deletion
• Withdraw permissions where applicable

Requests may be submitted using the contact information below.

Ometto is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

The application may use third-party services including:

• Google Play Services
• Firebase Analytics
• Firebase Cloud Messaging
• Payment Gateway Providers
• Cloud Hosting Providers
• Restaurant Management Services

These providers may process information according to their own privacy policies.

We may update this Privacy Policy from time to time. Updated versions will be posted within the application and become effective immediately upon publication.

If you have questions regarding this Privacy Policy, please contact:

Ometto

Email: omettofood@gmail.com

By downloading, installing, or using Ometto, you acknowledge that you have read, understood, and agreed to this Privacy Policy.