Effective Date: 30 December 2025
Privacy Policy
**Bigrafeal**
Effective Date: [12 Dec 2025]
Bigrafeal ("we", "our", or "us") operates the Bigrafeal mobile application and website (bigrafeal.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using the app, you agree to the collection and use of information in accordance with this Privacy Policy.
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## 1. Information We Collect
Depending on how you use the app, we may collect the following types of information:
### A. Personal Information
We may collect personal information that you voluntarily provide, such as:
* Name
* Email address
* Phone number
* Account login information
### B. Automatically Collected Information
When you use the app, we may automatically collect:
* Device information (model, OS version)
* IP address
* App usage data
* Crash logs
* Device identifiers (such as Advertising ID)
### C. Permissions
Our app may request certain permissions, including:
* Internet access
* Storage access (if required)
* Notifications (if enabled)
We only request permissions necessary for app functionality.
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## 2. How We Use Your Information
We may use collected information to:
* Provide and maintain the app
* Improve user experience
* Respond to support requests
* Send important updates
* Analyze app performance
* Show advertisements (if applicable)
* Prevent fraud or misuse
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## 3. Third-Party Services
Our app may use third-party services that may collect information, including but not limited to:
* Google Play Services
* Google Analytics for Firebase
* AdMob (if showing ads)
* Other advertising or analytics partners
These third parties have their own privacy policies governing their data handling.
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## 4. Advertising
If the app displays ads, advertising partners may collect device identifiers and usage data to provide personalized or non-personalized ads.
Users may reset their advertising ID in device settings.
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## 5. Data Sharing
We do not sell your personal information.
We may share information only:
* To comply with legal obligations
* To protect our rights
* With service providers that help operate the app
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## 6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
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## 7. Data Retention
We retain user data only as long as necessary to provide services or comply with legal obligations.
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## 8. Children’s Privacy
Our app is not intended for children under 13 (or the minimum age required in your country).
We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.
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## 9. Your Rights
Depending on your location, you may have the right to:
* Access your personal data
* Request correction
* Request deletion
* Withdraw consent
To exercise these rights, contact us at:
📧 Email: [info@bigrafeal.com]
🌐 Website: [https://bigrafeal.com](https://bigrafeal.com)
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## 10. Account & Data Deletion
Users may request account and data deletion by contacting:
📧 [info@bigrafeal.com](mailto:info@bigrafeal.com)
We will process deletion requests within a reasonable timeframe.
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## 11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.
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## 12. Contact Us
If you have any questions about this Privacy Policy, contact us:
Bigrafeal
Website: [https://bigrafeal.com](https://bigrafeal.com)
Email: [info@bigrafeal.com](mailto:info@bigrafeal.com)
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