Privacy Policy for Rahisi Agro Pay

Effective Date: August 29, 2026

1. Introduction Oletai Agro Group LTD ("we," "our," or "us"), based in Nairobi, Kenya, operates the Rahisi Agro Pay mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect We may collect the following types of information when you use Rahisi Agro Pay:

• Personal Information: Name, email address, phone number, and identification details required for account creation and financial compliance.

• Financial Data: Transaction history, agricultural credit logs, and payment details processed through the app.

• Device and Usage Data: IP address, device type, operating system, and interaction metrics (via analytics tools) to monitor app performance.

• Camera and Image Data: Access to your device camera strictly for scanning QR codes during agrovet transactions.

3. How We Use Your Information We use the collected information for the following purposes:

• To facilitate digital wallet transactions and agricultural credit processing.

• To verify your identity and ensure regulatory compliance.

• To provide customer support and respond to inquiries.

• To monitor application stability and improve the user experience.

4. Data Sharing and Disclosure We do not sell your personal information. We may share your data in the following limited circumstances:

• Service Providers: With secure third-party payment processors and cloud hosting services that facilitate our platform's functionality.

• Legal Requirements: If required by law, regulation, or a valid legal request from authorities.

5. Data Security We implement industry-standard encryption and security protocols to protect your personal and financial data during transit and storage.

6. User Rights and Data Deletion You have the right to access, correct, or request the deletion of your personal data. Users can request complete account and data deletion directly through the app settings or by contacting our support team. Upon a verified deletion request, all personal profiles and connected payment data will be permanently erased within 30 days, except for anonymized transaction logs retained strictly for legal and financial compliance.

7. Contact Us If you have questions about this Privacy Policy, please contact us at: Oletai Agro Group LTD Nairobi, Kenya Email: oletaicentre@gmail.com