Client SERVICE Agreement
Policies And Procedures
The client here to agrees as follows:
OkChez reserves the right to deny or terminate service because of safety concerns, financial concerns, or inappropriate and uncomfortable situations.
OkChez and its staff agree to provide services stated in this contract in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against OkChez or its staff, unless arising from gross negligence on the part of OkChez. OkChez will not perform work that is illegal or puts OkChez in danger.
OkChez will not be responsible for any keys the client has asked to be mailed.
OkChez will not be responsible for any damage (inside or out) due to any act of nature.
Client understands in order for us to provide car care services, the car must be insured, registered and inspected per state law. Client also gives permission for OkChez and staff to operate vehicle to perform said duties.
Third Party Vendors:
OkChez may contract third party vendors to provide the services requested. We will use our best efforts to obtain qualified providers, but cannot guarantee the quality of services provided by others.
OkChez will not be responsible for any damage caused by third party such as dry cleaning, food delivery, plumber, furnishings, etc.
OkChez cannot be responsible for third party appointments. If the third party arrives later than the time specified, we are not held liable and will be compensated for the time.
Client agrees to authorize OkChez to handle any emergencies that may arise. In the event client cannot be contacted, client authorizes us to use their best judgment and to be available at an hourly rate of $65 to oversee the circumstances.
Payment Arrangement for OkChez Services:
OkChez will email monthly invoices that can be paid securely with your bank account. There is a 5% processing fee for credit card payments. If autopay is preferred, we will keep your credit card or routing and account number securely on file to process monthly invoices. Service fees do not include merchandise, parking fees, tolls, requested service, or other misc charges.
Payment Arrangement for Purchases:
In the event of additional services or other costs, client is responsible for all costs related to errands and is payable before service begins. You can set up a petty cash system, provide a credit card, or write a check to your OkChez if both parties agree. Outstanding amounts owing after 7 days will be charged to your credit card on file or invoiced with a 5% late fee.
We put a high value on privacy and have a strict confidentiality clause that all staff sign. All personal and credit card information will remain confidential. OkChez will not sell or distribute any information about our clients.
This agreement is effective beginning
between OkChez and
(hereinafter referred to as “client”) who resides at
Street Address Line 2
State / Province
Postal / Zip Code
This agreement constitutes permission to enter above address and perform previously agreed upon duties.
Any changes to this agreement must be done so in writing or they will be null and void. OkChez has the right to make any changes to this agreement at will and without notice. With any changes, a new agreement will be presented before any new services are rendered.
The hourly rate is $65 /hour. You will receive a weekly report the first month of service and a monthly invoice with details of tasks and hours.
By signing below, the client fully understands and agrees to this agreement.