Privacy Policy

Last Updated : 5th April 2024

Ohoindia is committed to protecting the privacy of its users. This Privacy Policy describes how Ohoindia collects, uses, and shares personal information collected from users of the application.

Information We Collect

Personal Information

We may collect personal information such as name. email address, and other contact details when you voluntarily provide them to us.

Usage Information

We automatically collect certain information about your device and usage of the application, including but not limited to your IP address, device type, operating system, and browsing behaviour within the apllication.

How we Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Providing and maintaining the application

• Improving and customizing the user experience

• Sending you updated, and other communications related to the application

• Detecting and preventing fraud or miuse of the application

Sharing Your Information

We may share your information with third-party service providers who assist us in operating our application, conducting our business, or servicing you. We may also share your information when required by law or to protect our rights or the rights to others.

Children's Privacy

• We do not knowingly collect personal information from children under the age of 18 without verifiable parental consent.

• If you are a parent or guardian and believe that yout child has provided personal information to us without your consent, please contact us immediately so that we can take appropriate action.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of the application.

Delete Your Personal Data

• You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. 

• Our Service may give You the ability to delete certain information about You from within the Service. 

• You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us. 

• Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so. 

Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration and destruction.

Refund, Retrun and Cancellation Policy

Refund Policy

• We strive to ensure utmost satisfaction with every purchase made through our app. If you find yourself dissatisfied with a product or service, we offer a refund under certain circumstances.

• Refunds are applicable within 30 days of the original purchase date. To initiate a refund, please contact us at ohoindiatech@gmail.com.

• Refunds may be granted for reasons including service dissatisfaction, or accidental purchases.

• Please note that certain items or services may not be eligible for refunds, as indicated during the purchase process or in our terms of service.

Return Policy

• We want you to be completely satisfied with your purchases from our app. If you need to return a physical product, please follow our return policy:

• Returns are accepted within 15 days of receiving the product. To initiate a return, please contact us at ohoindiatech@gmail.com.

• Items must be returned in their original condition and packaging, unless they were received damaged or defective.

• Please note that certain items may not be eligible for return, as indicated during the purchase of product.

• Once your return is received and inspected, we will process your refund or exchange according to our policies.

Cancellation Policy

• We understand that circumstances may change, and you may need to cancel a subscription, membership, or purchase. Here's how our cancellation process works:

• Cancellations can be made the before the product is shipped. To cancel, please reach out to us at ohoindiatech@gmail.com.

• We're here to assist you throughout the cancellation process. If you encounter any difficulties or have questions, please don't hesitate to reach out to our support team.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at ohoindiatech@gmail.com