Effective Date: 28/10/2024
Last Updated: 28/102024
1. Introduction
The OH Care Connect provides AI assistance, tour guidance, user support, and emergency help features. This Privacy Policy explains how we collect, use, disclose, and protect information from users of this App. By using the App, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information to enhance user experience and improve functionality:
Personal Information: This may include names, contact details, or identifiers when users interact with certain features, such as Emergency Help.
Device Information: We may collect information about your device, including hardware model, operating system, unique device identifiers, and mobile network.
Usage Data: Information on how users interact with the App, including tour routes, AI assistance interactions, and emergency help requests.
Location Data: For optimal tour guidance and emergency services, we may collect approximate or precise location information when the App is in use.
3. How We Use Your Information
The information we collect is used for the following purposes:
AI Assistance: To respond to user queries and provide real-time assistance.
Tour Guidance: To navigate users and provide relevant tour information based on location.
User Support: To improve user experience, troubleshoot issues, and enhance App features.
Emergency Help: To enable rapid assistance during emergencies, potentially sharing location and essential information with appropriate responders.
4. Sharing of Information
We may share information with third parties only in specific instances:
Emergency Services: Location and other essential data may be shared with emergency responders when Emergency Help is activated.
Service Providers: Third-party service providers may access data to perform tasks related to App functionality, such as analytics and technical support.
Legal Compliance: Information may be disclosed to comply with applicable laws or in response to lawful requests.
5. Data Security
We implement standard security measures to protect your information. However, no security measure is infallible. We encourage users to practice caution when using the App.
6. Data Retention
We retain collected information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Children's Privacy
The App is not intended for use by children under 13, and we do not knowingly collect information from children under this age.
8. Your Rights
Depending on your jurisdiction, you may have rights related to your personal information, including access, correction, deletion, or objection to certain processing.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected with an updated date, and users will be notified of material changes.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
info@omnihealth.com