I have over 10 years of combined work experience in customer support, technical assistance, sales, and digital support roles. I’ve worked with international clients and fast-paced teams, handling daily operations, customer communication, and backend support.

My experience includes virtual assistance tasks such as email and calendar management, customer support, research, data entry, and basic CRM work. I also create simple digital content including short-form videos, social media posts, and Visual graphics using CapCut, Canva, and Adobe tools.

I have basic knowledge of AI tools for scripting, captions, subtitles, and video or content generation. While my AI experience is at a foundational level, I am a quick learner and adapt easily to new tools, systems, and workflows.

With a background in Information Technology (BSIT), I am comfortable working with digital tools, troubleshooting issues, and following technical processes. I am reliable, detail-oriented, and open to continuous learning, especially in AI, video, and social media support.