About the Authors
Olena Zhadko is Director of Online Education at Lehman College, City University of New York, USA. She has nearly 15 years of experience providing leadership in online education and innovative use of technology in teaching and learning.
Susan Ko is Faculty Development Consultant in the Office of Online Education and Clinical Professor in the History Department at Lehman College, City University of New York, USA. She is the author of Teaching Online: A Practical Guide, a leading book in the field of online teaching, and the series editor for the Best Practices in Online Teaching and Learning series. She has more than 20 years of online teaching and faculty development experience.