**Last Updated: January 5, 2026**
## Introduction
ScanAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ScanAI (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
## Information We Collect
### 1. Personal Information
When you use ScanAI, we may collect the following personal information:
**Account Information (if you sign in with Google):**
- Email address
- Full name
- Profile picture
- Google account ID
**Anonymous Users:**
- If you choose to use the app anonymously, we generate a unique anonymous user ID but do not collect personal identification information.
**Document Data:**
- Images and photos you capture or upload
- Scanned documents and their metadata
- Extracted text from OCR (Optical Character Recognition)
- User-created notes and annotations
- Document titles and folder organization
- Timestamps of document creation and modification
**Subscription and Payment Information:**
- Purchase history and subscription status
- Google Play billing tokens (we do not store credit card information)
- Transaction IDs and receipt validation data
### 2. Automatically Collected Information
When you use our App, we automatically collect:
**Device Information:**
- Device model and manufacturer
- Operating system version
- Unique device identifiers
- Mobile network information
- Screen resolution and display metrics
**Usage Data:**
- App features accessed
- Frequency and duration of app usage
- Crash logs and error reports
- Performance metrics
**Location Data:**
- We do NOT collect precise location data
- General region may be inferred from IP address for service optimization
### 3. Camera and Storage Permissions
**Camera Access:**
- Required for capturing document images
- Images are processed locally on your device
- Camera is only accessed when you actively use the scanning feature
**Storage Access:**
- Required to save exported documents to your chosen location
- Required to access photos from your gallery for scanning
- We only access files you explicitly select
## How We Use Your Information
We use the collected information for the following purposes:
### Service Delivery
- Provide core document scanning and OCR functionality
- Store and sync your documents across devices
- Process images through Google Cloud Vision API for text extraction
- Translate documents using Google Translate API
- Analyze documents with Claude AI (Anthropic)
- Export documents in various formats (PDF, DOCX, TXT, Excel)
### Account Management
- Authenticate your identity via Google Sign-In
- Manage your subscription and billing
- Provide customer support
- Send important service notifications
### App Improvement
- Analyze app performance and crash reports
- Understand feature usage to improve user experience
- Develop new features based on usage patterns
- Debug technical issues
### Legal and Security
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our Terms of Service
- Protect our rights and property
## Third-Party Services
ScanAI integrates with the following third-party services that may collect and process your data:
### Google Services
**Google Cloud Vision API**
- Purpose: Optical Character Recognition (OCR)
- Data Shared: Document images
- Privacy Policy: https://policies.google.com/privacy
**Google Cloud Translation API**
- Purpose: Text translation
- Data Shared: Extracted text content
- Privacy Policy: https://policies.google.com/privacy
**Firebase Authentication**
- Purpose: User authentication and account management
- Data Shared: Email, name, profile picture, user ID
- Privacy Policy: https://firebase.google.com/support/privacy
**Firebase Firestore**
- Purpose: Cloud database for document storage
- Data Shared: Document data, metadata, user preferences
- Privacy Policy: https://firebase.google.com/support/privacy
**Firebase Storage**
- Purpose: Cloud storage for document images
- Data Shared: Scanned images and document files
- Privacy Policy: https://firebase.google.com/support/privacy
**Google Play Billing**
- Purpose: In-app purchases and subscriptions
- Data Shared: Purchase information, subscription status
- Privacy Policy: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice
### Anthropic (Claude AI)
**Claude API**
- Purpose: AI-powered document analysis and summarization
- Data Shared: Document text content (when you use AI features)
- Privacy Policy: https://www.anthropic.com/privacy
**Important Note:** AI analysis is optional and only processes documents when you explicitly request analysis.
## Data Storage and Security
### Storage Locations
**Local Storage:**
- Documents are stored locally on your device using encrypted SQLite database
- Local data is protected by Android's app sandbox security
**Cloud Storage:**
- Documents are stored in Google Firebase Cloud (US region by default)
- All data transmitted to cloud servers is encrypted using TLS/SSL
- Firebase implements industry-standard security measures
### Security Measures
We implement appropriate technical and organizational measures to protect your data:
- **Encryption in Transit:** All data transmitted between your device and our servers uses TLS 1.2 or higher
- **Encryption at Rest:** Cloud-stored data is encrypted using AES-256 encryption
- **Authentication:** Secure Google Sign-In with OAuth 2.0
- **Access Control:** User data is isolated and accessible only by the authenticated user
- **Regular Security Audits:** We regularly review and update our security practices
**However, please note:** No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
## Data Retention
**Active Users:**
- We retain your data for as long as your account is active
- Documents remain accessible until you delete them
**Inactive Users:**
- If you do not sign in for 12 months, we may delete your cloud-stored data after providing notice
- Local data on your device remains until you uninstall the app
**Account Deletion:**
- When you delete your account, all cloud-stored data is permanently deleted within 30 days
- Local data is removed when you uninstall the app
**Subscription Data:**
- Billing records are retained for 7 years for accounting and tax purposes (as required by law)
- Personal information associated with transactions is anonymized after account deletion
## Your Privacy Rights
Depending on your location, you may have the following rights:
### Access and Portability
- Request a copy of your personal data
- Export your documents in standard formats (PDF, DOCX, TXT)
### Correction
- Update or correct inaccurate personal information through the app settings
- Contact us to correct information you cannot change yourself
### Deletion
- Delete individual documents within the app
- Request complete account deletion by contacting support@scanai.app
- Uninstall the app to remove all local data
### Objection and Restriction
- Opt out of optional features (e.g., AI analysis, cloud sync)
- Use the app in anonymous mode without creating an account
### Data Portability
- Export all your documents in portable formats
- Download your data before deleting your account
### Withdrawal of Consent
- Revoke camera or storage permissions in device settings (note: this may limit app functionality)
- Sign out and delete your account at any time
**To exercise these rights, please contact us at support@scanai.app**
## Children's Privacy
ScanAI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@scanai.app, and we will delete such information from our systems.
## International Data Transfers
ScanAI is operated from Israel. If you are located outside Israel, please be aware that information we collect will be transferred to and processed in:
- **United States:** Firebase servers and Google Cloud services
- **European Union:** Anthropic (Claude AI) may process data in EU regions
We ensure appropriate safeguards are in place for international data transfers, including:
- EU-US Data Privacy Framework compliance
- Standard Contractual Clauses (SCCs) where applicable
- Adequate security measures required by GDPR
## GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
### Legal Basis for Processing
We process your personal data under the following legal bases:
- **Contract Performance:** To provide the services you requested (scanning, OCR, cloud sync)
- **Consent:** For optional features like AI analysis and translation
- **Legitimate Interest:** For app improvement, security, and fraud prevention
- **Legal Obligation:** To comply with tax and accounting requirements
### Your GDPR Rights
- Right to access your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
**EU Data Protection Officer Contact:** privacy@scanai.app
## California Privacy Rights (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
### Your CCPA Rights
- **Right to Know:** What personal information we collect, use, and disclose
- **Right to Delete:** Request deletion of your personal information
- **Right to Opt-Out:** Opt out of the sale of personal information (Note: We do NOT sell your personal information)
- **Right to Non-Discrimination:** Equal service and pricing regardless of privacy choices
**To exercise your CCPA rights, contact us at: privacy@scanai.app**
## Cookies and Tracking
ScanAI does not use cookies as it is a native mobile application. We do not use third-party advertising or tracking technologies for marketing purposes.
**Analytics:** We use Firebase Analytics to understand app usage, which may use device identifiers. You can opt out of analytics in the app settings.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Displaying a prominent notice in the app
- Sending an email notification (if you have an account)
- Updating the "Last Updated" date at the top of this policy
Your continued use of the app after changes are posted constitutes acceptance of the updated policy.
## Do Not Sell My Personal Information
**We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.**
We only share data with service providers (Google, Anthropic) as necessary to provide the app's functionality, as described in the "Third-Party Services" section.
## Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
**Email:** support@scanai.app
**Privacy-specific inquiries:** privacy@scanai.app
**Data Protection Officer (EU):** dpo@scanai.app
**Mailing Address:**
ScanAI Privacy Team
[Your Company Name]
[Your Street Address]
[City, State, ZIP Code]
[Country]
**Response Time:** We aim to respond to all privacy inquiries within 30 days.
## Acknowledgment
By using ScanAI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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**ScanAI - Your Intelligent Document Scanner**
**Protecting Your Privacy Since 2025**