Privacy Policy for Obla tiffin delivery App

At Obla Tiffin delivery App, we value the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data that you provide to us when using our Obla Tiffin delivery App. By using our app, you consent to the practices described in this policy.

1. Information We Collect:

a) Personal Information: We may collect personal information such as your name, email address, phone number, delivery address, and payment details when you create an account or place an order through our app.

b) Usage Information: We collect information about how you use our app, including your interaction with menus, preferences, and search queries. This may include data such as the type of device you are using, your IP address, and browsing behavior.

c) Location Information: With your consent, we may collect and process your location information to provide location-based services such as delivering food to your designated address.

d) Communications: We may collect information from your communications with our customer support team, including chats, emails, or calls, for the purpose of resolving any issues or improving our services.

2. Use of Information:

a) Order Processing: We use the collected information to process and deliver your orders accurately and efficiently.

b) Personalization: We may use your information to personalize your experience, including providing recommendations, offers, and promotions tailored to your preferences.

c) Service Improvement: We analyze user data to improve our app's functionality, features, and user interface. This may include conducting research, data analysis, and troubleshooting.

d) Communication: We may use your information to communicate with you about your orders, provide important updates, and respond to your inquiries or feedback.

3. Information Sharing:

a) Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as delivery partners, payment processors, and customer support providers. These providers are contractually bound to handle your information securely and in accordance with applicable privacy laws.

b) Legal Compliance: We may disclose your information when required to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of our users, our app, or others.

c) Aggregated and Anonymized Data: We may share aggregated and anonymized data for statistical analysis, marketing purposes, or other business-related activities.

4. Data Security:

a) We implement industry-standard security measures to protect your information from unauthorized access, misuse, or loss. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

b) You are responsible for keeping your account login credentials confidential and should not share them with anyone. We are not liable for any unauthorized access to your account resulting from your failure to protect your login information.

5. Third-Party Links:

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those third-party platforms before providing any personal information.

6. Children's Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information promptly.

7. Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our app or by other means. Your continued use of the app after such modifications will signify your acceptance of the revised Privacy Policy.

For any questions or concerns regarding our Privacy Policy, please contact our customer support team.

support@obla.co.in

Postal Address : 

OBLA FOOD SOLUTION

2A/150/5 Avas Vikas 1st, Bulandshahr (203001) UP