# NutriScore — Terms of Service
_Last updated: 16 June 2026_
Welcome to **NutriScore** ("NutriScore", "we", "us", "our"). These Terms of Service ("Terms") are the agreement between you and us when you use the NutriScore mobile app on iOS or Android (the "App"). By installing, opening, or using the App, you agree to these Terms. If you don't agree, please don't use the App.
## 1. What NutriScore is (and isn't)
NutriScore is a consumer wellness app that lets you scan barcodes and photograph meals to get an AI-generated nutrition score, calorie and macro breakdown, and personalised insights. It is provided **for informational and educational purposes only**.
NutriScore is **not** a medical device, not a substitute for professional medical, nutritional, or dietary advice, and not intended to diagnose, treat, cure, or prevent any disease or condition. Always consult a qualified healthcare professional before making changes to your diet, especially if you have a medical condition, are pregnant, are nursing, or take medication.
If you suspect a medical emergency, call your local emergency number — do not rely on the App.
## 2. Eligibility
You must be at least 13 years old (or 16 in the EEA / UK where required by law) to use the App. If you are under the age of majority in your jurisdiction, you confirm a parent or guardian has reviewed and accepted these Terms on your behalf.
## 3. Your account and content
NutriScore stores your food journal and onboarding answers locally on your device. You do not need a separate account. You are responsible for the device you use and for keeping it secure.
When you save a meal, the photo and the AI-generated analysis are stored on your device. You retain ownership of any photos you take. By using the analysis feature, you grant us a limited, non-exclusive licence to transmit the photo to our analysis provider (Google Gemini) solely to return a nutrition analysis to you. We do not retain the photo on our servers.
## 4. AI-generated content — accuracy disclaimer
Nutrition analyses, scores, ingredient guesses, and recommendations are generated by artificial intelligence. AI can be wrong, incomplete, or misleading. You should:
- Treat all values as estimates, not exact measurements.
- Cross-check anything that matters (allergens, calorie counts for medical reasons, etc.) against the actual product label.
- Never rely on the App for decisions where an inaccurate result could harm you.
We do not warrant the accuracy, completeness, timeliness, or suitability of any analysis the App produces.
## 5. Subscriptions and purchases
### 5.1 Plans
The App may offer paid plans, including a recurring weekly subscription and a one-time lifetime purchase. The current pricing, billing period, and features of each plan are shown inside the App at the point of purchase.
### 5.2 Free trial (where offered)
A free trial, if shown, gives you free access to premium features for a stated period. If you do not cancel before the trial ends, your subscription will begin and you will be charged the full price. Apple/Google may require cancellation at least 24 hours before the trial ends.
### 5.3 Billing
All payments are processed by the Apple App Store or Google Play, not by us. We never see your payment card. Subscriptions auto-renew at the end of each billing period unless cancelled.
### 5.4 Cancellation
You can cancel a recurring subscription at any time in your Apple ID or Google Play subscription settings. Cancellation takes effect at the end of the current billing period; you keep premium access until then.
### 5.5 Refunds
Refund requests are governed by the terms of the store you bought through:
- iOS — `https://reportaproblem.apple.com`
- Android — Google Play refund policy
We don't process refunds directly. For statutory rights that can't be waived (e.g. EU consumer-rights withdrawals), contact us and we'll assist.
### 5.6 Lifetime
"Lifetime" means access for the operational lifetime of the App on the platform you purchased it on. It does not guarantee perpetual operation of the App, our company, or the underlying AI service. If we discontinue the App or a feature, we will give reasonable notice where possible.
### 5.7 Price changes
Renewal prices may change. Apple or Google will notify you and require your consent to a higher recurring price where required by their policies.
## 6. Acceptable use
You agree not to:
- Reverse-engineer, decompile, or attempt to extract our source code, models, or AI prompts.
- Use the App to scan, photograph, or upload content that is illegal, obscene, infringing, or that contains other people without their consent.
- Resell, sublicense, or commercially exploit the App or its outputs without our written permission.
- Interfere with the operation of the App or its providers (Gemini, RevenueCat, Apple, Google).
- Bypass paywalls, subscription gating, or use modified clients.
We may suspend or revoke access for breaches.
## 7. Intellectual property
The App, including its design, code, branding, UI, animations, prompts, and any documentation, is owned by us or our licensors and is protected by copyright, trademark, and other laws. Subject to these Terms, we grant you a personal, non-transferable, non-exclusive, revocable licence to use the App on devices you own or control, solely for personal, non-commercial use.
"Nutri-Score" — the European A-to-E food-labelling scheme — is a separate concept owned by its respective rights-holders. NutriScore (the App) uses the same grading vocabulary as a familiar shorthand; we don't claim affiliation with or endorsement by the trademark owners of the Nutri-Score scheme.
## 8. Third-party services
The App relies on third parties to function: Google (Gemini AI), RevenueCat (subscription management), and the Apple App Store or Google Play. Their availability, terms, and privacy practices apply to the parts of the experience they power. We are not responsible for outages or changes on their side.
## 9. Privacy
Our handling of your data is described in the Privacy Policy, available at the same URL as these Terms. By using the App, you confirm you've read it.
## 10. Termination
You can stop using the App at any time by deleting it. We may suspend or terminate your access if you breach these Terms, if a third-party provider revokes a service we depend on, or if we discontinue the App. On termination, any rights granted to you end immediately. Sections that by their nature should survive (IP, disclaimers, liability, governing law) survive termination.
## 11. Disclaimers
To the maximum extent permitted by law, the App is provided **"as is" and "as available"**, without warranties of any kind, express or implied — including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation. We do not warrant that the App will be error-free, that AI outputs will be accurate, or that the App will meet your specific requirements.
## 12. Limitation of liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, lost goodwill, or substitute services.
- Our total aggregate liability for all claims arising out of or related to the App is limited to the greater of (a) the amount you paid us through your store purchases in the 12 months before the claim, or (b) USD 50.
Some jurisdictions don't allow these limits — in that case, they apply only to the extent permitted by your local law, and nothing in these Terms limits liability that cannot be limited under that law (for example, liability for death or personal injury caused by negligence, or for fraud).
## 13. Indemnity
You agree to indemnify and hold us harmless from any claim brought by a third party arising from your misuse of the App or your breach of these Terms, except to the extent caused by us.
## 14. Governing law and disputes
These Terms are governed by the laws of **[your jurisdiction]**, without regard to its conflict-of-law principles. Disputes will be resolved in the courts located in that jurisdiction, unless mandatory consumer-protection rules in your country of residence grant you a different right (in which case those rules also apply).
For EU/UK consumers: nothing here affects your mandatory statutory rights, including the right to seek redress in your local courts.
## 15. Changes
We may update these Terms. If the changes are material, we'll update the "Last updated" date and surface a notice in the App. Continued use after the change means you accept the updated Terms. If you don't agree to a change, stop using the App.
## 16. Apple-specific terms (iOS users)
If you downloaded the App from the Apple App Store, you acknowledge:
- These Terms are between you and us, not Apple. Apple is not responsible for the App or its content.
- Apple has no obligation to provide support or maintenance for the App.
- In the event of any failure of the App to conform to a warranty, you may notify Apple, and Apple will refund the purchase price for the App; Apple has no other warranty obligation.
- Apple is not responsible for product liability claims, third-party intellectual-property claims, or compliance with consumer-protection or similar laws regarding the App.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.
## 17. Contact
Questions, refund-related help, legal notices:
**[your-email@example.com]**
We try to respond within a few business days.
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By installing or continuing to use NutriScore, you confirm you've read and agreed to these Terms and the Privacy Policy.