NusaGraha ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.INFORMATION WE COLLECTWe collect the following types of information:
Personal Information
Login credentials (username and password)
User profile information
Authentication tokens
Device Information
Device model and type
Operating system version
Device identifiers
IP address
Location Data
City and country information (when you provide it)
Location preferences
User-Generated Content
Photos and images you upload
Forum posts and activity data
Files you create or upload
Usage Information
App features you access
Activity logs
Interaction with notifications
HOW WE USE YOUR INFORMATIONWe use the collected information for:
Providing and maintaining the app's functionality
Authenticating your identity and managing your account
Processing your requests and transactions
Sending you notifications and updates
Improving our services and user experience
Analyzing app usage and performance
Preventing fraud and ensuring security
DATA STORAGE
Authentication tokens and user preferences are stored locally on your device
Some data is cached locally for up to 24 hours to improve app performance
User data transmitted to our servers is stored securely
PERMISSIONSThe app requires the following permissions:
Camera/Photo Library: To upload profile pictures and images
Storage: To save and access files and PDFs
Internet: To communicate with our servers
Notifications: To send you updates and alerts
DATA SHARINGWe do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With your explicit consent
To comply with legal obligations
To protect our rights and prevent fraud
With service providers who assist in app operations (under strict confidentiality agreements)
THIRD-PARTY SERVICESOur app may contain links to external websites or services (via WebView). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.DATA SECURITYWe implement reasonable security measures to protect your information, including:
Encrypted data transmission
Secure authentication tokens
Local device storage encryption
Regular security updates
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.YOUR RIGHTSYou have the right to:
Access your personal information
Update or correct your data
Delete your account and associated data
Opt-out of notifications
Request a copy of your data
DATA RETENTION
Active account data is retained while your account is active
Cached data is automatically deleted after 24 hours
You can request deletion of your data at any time
Deleted data may be retained in backups for up to 30 days
CHILDREN'S PRIVACYOur app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.CHANGES TO THIS PRIVACY POLICYWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.CONTACT USIf you have any questions about this Privacy Policy or our data practices, please contact us at:Email: [Your Email Address]Address: [Your Company Address]CONSENTBy using NusaGraha, you consent to this Privacy Policy and agree to its terms.Â