• Managing schedule of meetings

• Recording messages from callers

• Documenting activities during meetings and conferences

• Organizing the database of files

• Responding to email correspondence

• Sending reminders about urgent work tasks

• Checking and replying to messages on the voicemail system

• Tracking financial resources and spending

• Creating spreadsheets and presentations

• Managing contacts and leads

Task delivery within 1 - 2 days.

Weekly progress updates.

Tasks are done remotely / outside client's office settings.

Billable hourly rate:

1 Hour = RM50/hour

2 Hours = RM40/hour

3 Hours = RM30/hour. 

Additional Flat Fee of RM30 for Transportation (within Klang Valley) / Wifi & Hot Desking Facility

• Pricing

• Cataloging

• Product description 

• Product listing

• Optimizing SEO

• Inventory Management

• Order Processing

• Customer Support

• Low-Code website development

• Purchase of domain and hosting

Task delivery within 2 - 3 work weeks.

Weekly progress updates.

Tasks are done remotely / outside client's office settings.

Billable hourly rate:

1 Hour = RM80/hour

2 Hours = RM70/hour

3 Hours = RM60/hour. 

Additional Flat Fee of RM30 for Transportation (within Klang Valley) / Wifi & Hot Desking Facility

• To conduct need analysis, identify, propose, implement and hand-held organization in adopting and adapting to system partially / for entirely

• HR Automation

• Marketing Automation

• Sales Automation

• Customer Service

• Finance

• People & Culture

• Email & Office

• Project Management

• Collaboration & IT

Task delivery within 2 - 4 work weeks.

Weekly progress updates.

Tasks are done remotely / outside client's office settings.

Billable hourly rate:

1 Hour = RM80/hour

2 Hours = RM70/hour

3 Hours = RM60/hour. 

Additional Flat Fee of RM30 for Transportation (within Klang Valley) / Wifi & Hot Desking Facility

• Brainstorming new ideas for content

• Scheduling content to a social media calendar

• Creating key performance indicators to track engagement

• Developing monthly or yearly social media reports to demonstrate growth

• Designing content specific to each social media platform

• Writing the copy for social media captions

• Using general and customized hashtags

• Updating social media profiles

• Identifying new demographics to target

• Monitoring activities from competing brands

• Indicating direct and indirect competitors

• Finding ways to improve marketing strategies

• Tracking engagement throughout campaigns

• Developing a buyer's persona

• Using multiple channels to engage target audiences

Task delivery within 2 - 3 days.

Weekly progress updates.

Tasks are done remotely / outside client's office settings.

Billable hourly rate:

1 Hour = RM50/hour

2 Hours = RM40/hour

3 Hours = RM30/hour. 

Additional Flat Fee of RM30 for Transportation (within Klang Valley) / Wifi & Hot Desking Facility

• Creating a job description that matches the requirements for the role

• Posting the job description on several job platforms to attract talent

• Contacting connections in your network for insight into professionals seeking employment

• Reviewing the resumes of job candidates

• Contacting qualified candidates for interviews or skills tests

• Evaluating the performance of candidates on skills tests

• Outlining the steps of the hiring process

• Managing the schedules of interviews

• Updating candidates on the status of their job applications

• Drafting interview questions

• Assisting with evaluating the interview performance

• Disabled Person job matching

Task delivery within 2 - 3 work weeks.

Weekly progress updates.

Tasks are done remotely / outside client's office settings.

Billable hourly rate:

1 Hour = RM80/hour

2 Hours = RM70/hour

3 Hours = RM60/hour. 

Additional Flat Fee of RM30 for Transportation (within Klang Valley) / Wifi & Hot Desking Facility

A virtual assistant is an administrative professional who works remotely for a client or set of clients, handling appointment setting, inbound and outbound phone calls, scheduling, travel arrangements, email, typing, light bookkeeping, and more. Virtual assistants may be used by both small businesses and large corporations. 

A virtual assistant provides services that are administrative in nature. As such, they offer entrepreneurs, start-ups, small businesses, and large corporations a flexible, capable resource who can handle tasks that are important but do not require the attention of the person being assisted. A virtual assistant can be a local resource as well as a resource located halfway around the world. 

Depending on the nature of the company or the position, virtual assistants may handle different duties than those described above. Duties will be determined by the client or company hiring the virtual assistant and may include a wide variety of responsibilities. 

Above all, a virtual assistant should be proactive and a self-starter. They should also be tech savvy, demonstrating a high comfort level with connecting and communicating via email and video, as well as with using popular office-related software. Some virtual assistants may have higher-level education, such as a certification from a trade school or a degree from an accredited university. Regardless, ensuring your virtual assistant is capable and a good fit for your specific requirements is the first step in a good virtual assistant-client match.

Worry not! Book appointment with Ms. Awana to further assist your needs.