Privacy Policy
Service Availability
1. Application description:
Number One application is application for ordering and delivering meals from restaurants and foodstuffs from stores, as well as delivering medicines from pharmacies, and ordering and delivering from flower shops to the customer’s location in the fastest and smoothest way.
We aim to deliver the needs and requirements of the individual, including meals, foodstuffs, medicines and flowers, to his whereabouts. As the first company in these areas, we strive hard to cover all areas with our distinguished and unique services. We are working to include the largest number of restaurants with delicious flavors to our team, and to deliver to the individual's whereabouts, whether at home, at work, or anywhere, as soon as possible and at the lowest cost.
2. The entity responsible for the application :
Number One is the controller of the personal data collected in connection with the use of Number One services.
3. Application services:
o Food delivery service from the restaurant specified by the customer to the customer's location.
o The service of delivering items chosen by the customer from the supermarket to the place specified by him.
o Medicine delivery service from pharmacies to the place specified by the customer.
o The service of choosing a bouquet of flowers according to the customer’s desire and delivering it to the place that you specify.
4. Information collected by the application:
o The Number One application records basic information about the user, including (full name / mobile number / location) and this information is used as an identifier for the person and is not used in any other type of service.
o The delivery captain is provided with the name of the service requester and the phone number in order to deliver easily and quickly.
5. Availability of the service:
Each of the services provided by the application for specific delivery areas, which may change depending on certain factors such as the increasing demand for the service and others, in order to maintain the quality of service.
In the event that you place an order from an area outside the approved delivery area or outside working hours, or if the service is not available, you will be informed that the medicine is not possible.
6. Payment Mechanism:
Number One app accepts cash payments only.
7. Application features:
o Number One application makes it possible to order (three / four...) requests at one time and from different places and deliver them to a designated place which you choose according to your desire...
o Number One provides a post-order service in which you can schedule the order for the time you want.
o Number One has options that the customer selects upon order when something is not perfectly done in the order:
1- Order cancellation 2- Order follow-up 3- Contacting the customer.
o Number One app provides the order tracking feature. Once the order is requested, you can track your order in a smooth way via our built-in instant tracking system.
o Number One app is characterized by speed, after selecting and sending your request, the Number One application works to reach you as quickly as possible.
o The Number One application is characterized by its ease of use and ordering mechanism, you only need to log in to the application and put in basic details and then request your order.
8. Order mechanism:
First: He/she chooses the restaurant, supermarket, pharmacy, or florist he/she wants to order from.
Second: He/she determines the item and the quantity they desire, and if there are custom specifications regarding the order e.g. (without pickles, without limit....) he/she writes them down while creating the order.
Third: The address to which delivery is to be made.
Fourth: If there is a discount, the customer can take the benefit of it.
Fifth: The final amount appears.
Sixth: submit the order.
9. Cancellation:
The customer has the right to cancel the order before it is approved by the restaurant, supermarket, pharmacy, or florist, otherwise, the request cannot be cancelled.
10. Accuracy of information provided by the user:
When creating an order, the user is obligated to provide correct and accurate information in terms of (person's name - contact number - location....)
11. Complaints:
If that the customer has a complaint, it can be submitted immediately by calling the following number 0999999999.
12. Usage policy update:
Number One app may update this document from time to time and notify you of its updates through social networking sites and customer service; And Using our updated Services is consent to the updated notice.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Contact Information:
Email : info@number-app.com
website : https://numberone-app.com