Privacy Policy for N&R Tappin Transport
Last updated: June 10, 2026
1. Introduction
N&R Tappin Transport ("we," "our," or "us") operates the N&R Tappin Transport mobile application. This policy explains how we collect, use, and protect your information.
2. Information We Collect
- Account information: Full name and email address when you register
- Location data: Real-time GPS location from drivers to display bus positions on the map for parents
- Photos: Profile photos of children uploaded by parents
- Payment information: Payment proof images uploaded by parents (stored securely, not processed by us)
- Device information: Push notification tokens to send alerts
3. How We Use Your Information
- To provide real-time school bus tracking
- To manage child profiles and transport routes
- To send notifications about bus arrival and departure
- To process transport fee payments
- To communicate between parents, drivers, and the transport owner
4. How We Share Your Information
- Driver location is shared with parents who have children assigned to that driver's route
- Child profiles are visible to the assigned driver and transport owner
- We do not sell your personal information to third parties
5. Third-Party Services
We use the following third-party services:
- Google Firebase - for authentication, database storage, and hosting
- Google Maps - for displaying bus locations
These services have their own privacy policies governed by Google LLC.
6. Data Storage and Security
All data is stored securely on Google Firebase servers. We implement industry-standard security measures to protect your information from unauthorized access.
7. Children's Privacy
Our app manages transport for school-age children. Child profile information (name, photo, pickup location) is entered by parents/guardians and is only accessible to authorized users (the parent,
assigned driver, and transport owner).
8. Location Data
- Driver location is collected only while the driver has an active route running
- Location data is used solely for displaying bus positions to parents and owners
- We do not store historical location data beyond the current session
9. Your Rights
You may request to:
- Access the personal data we hold about you
- Delete your account and associated data
- Update or correct your information
To make a request, contact us at the email below.
10. Changes to This Policy
We may update this policy from time to time. We will notify users of significant changes through the app.
11. Contact Us
If you have questions about this privacy policy, contact us at:
Email: rommona2002@gmail.com
App: N&R Tappin Transport