NOYA CLINIC - AL-FALAH

1. Introduction

At NOYA CLINIC - AL-FALAH, we are committed to protecting the privacy of our patients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this policy.  

2. Information We Collect

We may collect the following personal information:  

• Personal identification information: Name, date of birth, contact information, and other identifying details.

• Health information: Medical history, diagnoses, treatment plans, and other health-related data.

• Payment information: Credit card details for billing purposes.

• Communication records: Records of your communications with our clinic, such as emails and phone calls.

3. How We Use Your Information

We may use your personal information for the following purposes:

• Providing healthcare services: To deliver medical care, schedule appointments, and manage your health records.

• Billing and insurance: To process payments and submit claims to your insurance provider.

• Communication: To contact you regarding appointments, test results, and other important matters.

• Improving our services: To analyze patient data and improve the quality of our care.

• Compliance with legal obligations: To comply with applicable laws and regulations.

4. Information Sharing

We may share your personal information with:

• Healthcare providers: Other healthcare professionals involved in your care.

• Insurance companies: To process claims and obtain authorization for treatment.

• Business associates: Trusted third parties who assist us with our operations, such as billing services and IT providers.

• Law enforcement: If required by law or to protect our rights.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.  

6. Your Rights

You have the right to:

• Access your information: Request a copy of your personal information.  

• Correct inaccuracies: Request that we correct any inaccuracies in your information.

• Object to processing: Object to certain processing activities.

• Data portability: Request that we transfer your data to another organization.

• Erasure: Request that we delete your personal information.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.