The person who accuses Esmeralda of either working slowly or stealing time.
The protagonist and a cleaning lady who struggles with guilt from her affair with John and tries to balance her responsibilities to her family and her job.
She delivers the news of Pepe's disappearance to Esmeralda and suspects he has entangled himself in dubious ventures.
Advises Esmeralda to switch to clogs to help with the pain in her feet.
An individual with whom Esmeralda has an affair and shares her daily routine of cleaning houses.
Esmeralda's troubled brother who is in rehab and sends her wooden carvings as a testament of his dedication.