Privacy Policy

Last Updated: May 13, 2025

Welcome to TAGSOL NOVA  App, developed and powered by Tagsol Nova. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect the personal information of students, parents, and school staff when using the NOVA App.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
  
  

• Email address
  
  

• Mobile number
  
  

• Student ID
  
  

• Parent or teacher identifiers
  
  

b) Device and Log Information

• Device model
  
  

• Operating system
  
  

• App version
  
  

• IP address
  
  

c) Location Data

We may collect precise or approximate location information from your device:

• For bus tracking features
  
  

• To improve app functionality and user experience
  
  

Location data is collected only if you grant location permission. You can revoke this at any time from your device settings.

2. How We Use Your Information

We use the collected information to:

• Provide core features (e.g., student performance updates, attendance, communication)
  
  

• Enable real-time bus tracking
  
  

• Send push notifications or alerts
  
  

• Improve app functionality and troubleshoot technical issues
  
  

• Conduct analytics to improve our services

3. Sharing of Information

We do not sell or rent your personal data.

We may share your data only in the following cases:

• With trusted service providers (e.g., Firebase Analytics, Crashlytics) to help us maintain and improve the app.
  
  

• To comply with legal obligations
  
  

• With schools or administrators for the purpose of providing educational services
  
  

All shared data is limited and secured using industry-standard practices.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

5. User Control and Permissions

• You can disable location access from your device settings.
  
  

• You can request to delete your account or personal data by contacting us (see contact below).

6. Children's Privacy

NOVA is intended for use by schools and their authorized staff, students, and parents. If we discover we have collected personal data from a child without appropriate consent, we will delete it promptly.

7. Data Security

We use SSL encryption, secure servers, and access controls to protect your personal data. However, no method of transmission is 100% secure.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date" above.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Tagsol Nova LLP
📧 Email: info_nova@tagsol.tech
🌐 Website: https://nova.tagsol.tech

📞 Phone: +91-9876543210

🏢 Address: Amar Co-Operative Society, Madhapur, Hyderabad, Telangana, India – 500033