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Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
1. What is NOVA Education?
1. What is NOVA Education?
NOVA Education is a tuition center offering courses for primary and secondary school students. Our mission is to empower students through personalized learning experiences, high-quality teaching, and innovative educational programs.
2. What courses are available at NOVA Education?
2. What courses are available at NOVA Education?
We offer a wide range of courses including:
Primary & Secondary Subjects: Math, Science, Bahasa, English, and Mandarin.
UEC & IGCSE: English, Math, and Science.
Workshops: Basic and Premium workshops covering various topics.
Private Tutoring: One-on-one sessions tailored to individual needs.
3. How much does it cost to enroll in a course?
3. How much does it cost to enroll in a course?
Our tuition fees are as follows:
Primary: RM 30/hour/subject
Secondary: RM 40/hour/subject
Private Tutoring: RM 100/hour/session
Workshops: Basic Workshop - RM 50/session, Premium Workshop - RM 150/session
4. What are the membership options, and what do they include?
4. What are the membership options, and what do they include?
We offer three membership tiers:
Basic Membership: Free (access to standard courses)
Premium Membership: RM 250/year (10% discount on additional subjects and premium workshops)
Platinum Membership: RM 450/year (20% discount, monthly publication access, and exclusive resources)
5. What is the Family Premium Plan?
5. What is the Family Premium Plan?
Our Family Premium Plan costs RM 350/year and applies to families with two or more children, offering the benefits of the Premium Membership.
6. How do I sign up for classes or membership?
6. How do I sign up for classes or membership?
You can sign up directly through our Google site or by contacting us via WhatsApp. We will guide you through the enrollment and payment process.
7. When do classes take place, and how long are they?
7. When do classes take place, and how long are they?
Classes are scheduled on a weekly basis. Each subject is taught for 1.5 hours per week. The schedule will be shared upon enrollment.
8. Can I enroll my child in more than one subject?
8. Can I enroll my child in more than one subject?
Yes! Students can enroll in multiple subjects. Discounts apply based on your membership tier (Premium: 10%, Platinum: 20%).
9. Do you offer online tuition options?
9. Do you offer online tuition options?
In addition to our center-based classes, we offer online tuition for those with transportation challenges.
10. What is the Nova Pulse monthly publication?
10. What is the Nova Pulse monthly publication?
Nova Pulse is our exclusive monthly publication for Platinum Members, featuring educational content, student achievements, study tips, and fun activities for students. It’s part of our effort to keep parents and students engaged in the learning journey.
11. What events does NOVA Education organize?
11. What events does NOVA Education organize?
We frequently host events like public speaking competitions, workshops, and academic contests. Keep an eye on our site or join our WhatsApp group to stay informed.
12. How can parents communicate with NOVA Education?
12. How can parents communicate with NOVA Education?
We keep parents updated via WhatsApp. You can reach out to us anytime with questions or concerns.
13. How does NOVA Education support student progress?
13. How does NOVA Education support student progress?
Our teachers regularly assess student progress through quizzes, exercises, and personalized feedback. Parents receive periodic updates on their child’s performance.
14. Are there any discounts or promotions available?
14. Are there any discounts or promotions available?
Yes! We offer discounts based on membership tiers and occasional promotions for early enrollment or event participation.
15. How do I provide feedback or ask additional questions?
15. How do I provide feedback or ask additional questions?
You can contact us through WhatsApp.
Footnotes:
The information provided in this FAQ is for general guidance only and may be subject to change. NOVA Education reserves the right to amend fees, schedules, course offerings, and other terms without prior notice. While every effort is made to ensure the accuracy of the information provided, NOVA Education does not guarantee the completeness or reliability of any content. Enrollment, membership benefits, and participation in programs are subject to the terms and conditions set by NOVA Education. For the most up-to-date information, please contact us directly through the provided communication channels.
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