Privacy Policy – Novacab Partner
Effective Date: 16 June 2026
Novacab Partner ("we", "our", "us") operates the Novacab Partner mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
a. Personal Information
Name
Email address (novacabhelp@gmail.com)
Phone number
Profile details
b. Location Data
Real-time GPS location (foreground and background)
Route and trip details
Purpose:
Provide navigation services
Track driver/partner location during active trips
Enable real-time trip monitoring
c. Device Information
Device model
Operating system
App usage data
2. How We Use Your Information
We use your data to:
Provide navigation and map services
Manage partner trips and activities
Improve app performance
Send notifications
Ensure safety and prevent fraud
3. Background Location Usage
Novacab Partner uses background location to:
Enable continuous navigation during trips
Track driver location when app is minimized
Provide accurate real-time tracking
Location is used only during active trips.
4. Data Sharing
We do NOT sell your personal data.
We may share data with:
Google Maps API
Firebase services
Platform users (for live tracking visibility)
Legal authorities if required
5. Data Security
We use industry-standard security practices.
6. Data Retention
Data is retained only as long as necessary.
7. Your Rights
You can:
Update your profile
Request deletion
Disable location (may affect functionality)
8. Third-Party Services
Google Maps
Firebase
9. Children’s Privacy
Not intended for users under 18.
10. Policy Updates
We may update this policy anytime.
11. Contact Us
Email: novacabhelp@gmail.com