Rent-A-Nova Policy
Customers are allowed to rent a bike, it is $5 dollars a day, customers must put a down payment of how much the bike is worth in case of property is stolen, damaged or lost, the down payment will cover this, but if rent is unpaid, customers will have 5 days to pay or return the bike, or cops will be called, customers are required to pay Missed Rent Tax, which is $30 if rent is missed for in 7 days from the last.
We expect bikes to be returned in its exact condition as when it was lent- this would mean not a replica of the bike, undamaged, and more, if the bike needs cleaning, than this would be considered as exact condition. We also expect customers to pay rent on time. If the bike is returned in its exact condition as when it was lent, customers are guaranteed to get their down payment back, if bike is damaged, lost, etc, then down payment will be non refundable.
Customer may continue to rent bikes, but if bikes are continued to be damaged, stolen or etc, while in their possession in a frequent way, they may be restricted from further renting.
Before customers are allowed to take the bike, they are required to pay the down payment of the bike, if they are short, they down payment is to be continued to be paid, if something happens to the bike while down payment is still being paid, they will be required to continue to pay off the down payment. Customers are also required to give their phone number, email address and address and also a back up contact, they are also required to verify their information they gave, this is mandatory and for future contacting.