Nova VPN Privacy Policy

Effective Date: October 16, 2026

Last Updated: October 16, 2026

This Privacy Policy explains how we collects, uses, protects, and handles information when you use the Nova VPN Android application and related services.

Nova VPN does not require users to create an account or provide an email address to use the VPN service.

1. Our Privacy Commitment

Nova VPN is designed to help protect your internet connection by creating an encrypted connection between your Android device and a VPN server.

We do not sell your personal information. We do not use your VPN activity to create advertising profiles. We collect only the information reasonably necessary to operate, secure, maintain, and improve the Service.

2. Information We Collect

Device and Technical Information

We may collect limited technical information, including:

- Android operating system version;

- Device model;

- Application version;

- Language and region settings;

- Anonymous or resettable device identifiers;

- Crash reports;

- Performance and diagnostic information;

- Basic security and error information.

This information helps us maintain compatibility, resolve technical problems, prevent abuse, and improve application performance.

VPN Connection Information

To operate the VPN service, we may temporarily process limited technical information, such as:

- Selected VPN server;

- Connection start and end time;

- Connection status;

- Data usage;

- Technical error codes;

- Approximate VPN server region.

This information is used to provide, maintain, and secure the VPN service.

Internet Traffic and DNS Information

Nova VPN uses Android’s VPN service to route traffic through an encrypted VPN connection.

Subject to the actual configuration of our infrastructure, Nova VPN does not intentionally collect or retain:

- Browsing history;

- DNS queries;

- Full website addresses;

- The content of websites or online communications;

- Passwords or payment information transmitted through the VPN;

- The content of traffic from other applications.

Some information may be processed temporarily in memory to establish the VPN connection, route traffic, detect abuse, or resolve technical problems.

Information You Voluntarily Provide

Nova VPN does not require registration. However, if you contact us for customer support, we may receive the information you voluntarily provide, such as your email address, device details, screenshots, or message content.

We use this information only to respond to your request and provide support.

3. How We Use Information

We may use information to:

- Provide and maintain Nova VPN;

- Establish and manage VPN connections;

- Improve application performance;

- Detect fraud, abuse, malware, and security threats;

- Monitor service stability;

- Diagnose crashes and technical problems;

- Respond to support requests;

- Comply with applicable laws;

- Enforce our Terms of Service.

We do not use VPN traffic content or browsing history for advertising or marketing purposes.

4. How We Share Information

We may share limited information with trusted service providers that help us operate Nova VPN, including providers for:

- Cloud hosting and VPN infrastructure;

- Crash reporting;

- Customer support;

- Security monitoring;

- Application performance monitoring;

- Email delivery.

These providers may access information only as necessary to perform services for us.

We may also disclose information when reasonably necessary to:

- Comply with applicable law or a valid legal request;

- Protect the rights, safety, or property of Nova VPN or our users;

- Investigate fraud, abuse, or security incidents;

- Enforce our agreements.

We do not sell, rent, or trade your personal information to advertisers or data brokers.

5. Subscriptions and Payments

If Nova VPN offers paid subscriptions or in-app purchases, payments may be processed through Google Play Billing or another authorized payment provider.

We may receive limited transaction information, such as:

- Product or subscription type;

- Transaction identifier;

- Purchase status;

- Renewal or expiration date.

Nova VPN does not receive your complete payment card number through the application.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

VPN browsing activity, DNS queries, and traffic content are not retained as part of normal Nova VPN operation, subject to the actual technical configuration of the service.

Technical, security, diagnostic, support, and transaction-related information may be retained for limited periods where necessary to operate the Service, prevent abuse, comply with legal obligations, or resolve disputes.

When information is no longer required, we will delete, anonymize, or securely isolate it.

7. Data Security

We use reasonable technical and organizational safeguards to protect information, including:

- Encryption between your device and the VPN server;

- Access controls;

- Secure server infrastructure;

- Security monitoring;

- Regular software and infrastructure updates;

- Restricted access to personal information.

No electronic transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security.

8. Android VPN Permission

Nova VPN uses Android’s VPN service to:

- Create an encrypted VPN connection;

- Route internet traffic through the selected VPN server;

- Maintain and disconnect the VPN connection;

- Display VPN connection status.

Nova VPN does not use the VPN permission to secretly monitor users, manipulate traffic for advertising monetization, or collect browsing history.

9. Your Privacy Choices

Because Nova VPN does not require an account, there is no account profile or account database associated with your use of the application.

You may stop all future collection by uninstalling Nova VPN. You may also contact us to ask questions about information that may have been provided voluntarily through customer support.

To submit a privacy request, contact us at:

Email: wafastarzteam@gmail.com 

We may retain limited information where required for legal, accounting, security, fraud-prevention, or dispute-resolution purposes.

10. Children’s Privacy

Nova VPN is not directed to children under 13, or the minimum age required in the applicable jurisdiction.

We do not knowingly collect personal information from children without legally required consent. If you believe a child has provided personal information to us, please contact us so we can investigate and delete it where appropriate.

11. International Data Transfers

Nova VPN may use servers and service providers located in countries other than your country of residence.

Where required by applicable law, we use appropriate safeguards for international data transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we may notify users through the application, our website, or another appropriate method.

The updated version will include a new “Last Updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:wafastarzteam@gmail.com