SUPPORT

TROUBLESHOOTING (NOTIFICATION ACCESS)

On some devices (Xiaomi, Meizu, Oppo, Vivo...) you may need to enable additional permissions or disable certain restrictions.

Run in background (Enabled)
1. [Settings app] - 2. [Installed apps] - 3. [Select the desired app] - 4. Other permissions under [Permissions] - 5. Set [Start in background] to [On]
Or
1. [Security app] - 2. [Permissions] - 3. [Permissions] - 4. [Select the desired app] - 5. Set [Start in background] to [On]
Or
1. [Security app] - 2. [Permissions] - 3. [Run in background] - 4. [Select the desired app] - 5. [Keep running in background]
Autostart (Enabled)
1. [Security app] - 2. [Permissions] - 3. [Autostart] - 4. Enable [Select the desired app]
Battery Saver (No restrictions)
1. [Settings app] - 2. [Battery] - 3. [Battery saver]-[Choose apps] - 4. [Select the desired app] - 5. Select [No restrictions]
Or
1. [Security app] - 2. [Battery] - 3. [App battery saver] - 4. [Select the desired app] - 5. Select [No restrictions]

Some apps (Speed Booster, Cache Cleaner, RAM Cleaner, Antivirus, Battery Saver...) may restart running services to free up resources.

These apps could even kill running services.

This extremely aggressive behavior could compromise the functioning of this app.

Whitelist this app if you are using one of these apps.

Make sure the service is enabled
Click on the bell button to access the permission view and make sure that access to notifications is enabled for this app
If you are still facing problems, then you need to re-enable notification access permission for this app:
Disable permission temporarily and enable permission again after 5 seconds
Verify that you have given the app notification access and restart your phone
Other accessibility services are using the notification access. In this case, try disabling other services
Some systems may block the execution in the background. Check the system settings
Some antivirus programs may block execution in the background. Check the security settings of your antivirus
Check the system security settings
Check that the system has not denied permissions to the app