ClouDNS Rolls Out Public Status Pages: Keep Your Users in the Loop

Picture this: your website goes down at 2 AM, and by morning, your inbox is flooded with confused customers asking what happened. Sound familiar? That's exactly the kind of headache ClouDNS wants to help you avoid with their newest feature—Public Status Pages.

As of April 2025, anyone with a paid Monitoring plan can now set up customizable status pages that broadcast real-time service updates to users. No more radio silence during outages. No more copy-pasting the same "we're working on it" message to a dozen different support tickets.

What Makes Public Status Pages Worth Your Attention

Here's the straightforward pitch: Public Status Pages give you a dedicated spot where customers can check your service health themselves. Think of it as a digital bulletin board that updates automatically based on your actual monitoring data.

The feature taps into ClouDNS's existing Monitoring service, which already tracks everything from basic web checks and ping tests to more specialized monitoring like DNS resolution, SSL certificates, SMTP servers, and even streaming services. When something breaks, the status page reflects it instantly—no manual updates needed.

If you're managing critical infrastructure or running any kind of online service, having a transparent status page isn't just nice to have anymore. Users expect to know what's going on, especially when things aren't working as they should. 👉 Check out how professional DNS monitoring solutions can help you maintain service transparency

Setting Up Your Status Page (It's Easier Than You Think)

One of the better aspects of this feature is how little technical knowledge you need to get started. The whole setup process takes just a few minutes:

• Pick which monitoring checks you want to display publicly

• Upload your logo and choose colors that match your brand

• Create a CNAME record pointing to your preferred domain

• Hit publish

That's it. No coding. No wrestling with complex configurations. Just a clean, functional status page that does what it's supposed to do.

You can create as many status pages as you need once you're on a paid plan. Maybe you want separate pages for different product lines, or one internal page for your team and another public-facing one for customers. The flexibility is there.

Why Real-Time Updates Actually Matter

When your service goes down, every minute counts. Not just in terms of lost revenue, but in how your users perceive your reliability.

A public status page changes the dynamic entirely. Instead of users wondering if the problem is on their end or yours, they can glance at your status page and see exactly what's happening. During planned maintenance, you can post updates ahead of time. During unexpected outages, the page updates automatically based on your monitoring checks.

The notification system works alongside this—you'll still get instant alerts via email, webhooks, Telegram, or SMS when issues pop up. But now your users get their updates too, without you having to manually broadcast every development. 👉 Explore comprehensive monitoring tools that integrate seamlessly with status pages

Who Should Consider This Feature

Public Status Pages make the most sense if you're running services where uptime visibility matters to your audience. SaaS companies, hosting providers, API services, e-commerce platforms—basically anyone whose customers notice when things stop working.

Even if you're managing internal infrastructure, a status page can save your IT team from fielding the same "is the system down?" questions over and over. Post the status page link in your company wiki, and suddenly everyone has a single source of truth.

The feature is included with all paid Monitoring accounts, so if you're already using ClouDNS for monitoring, you're just one toggle away from enabling it.

The Bigger Picture on Service Transparency

What ClouDNS is offering here isn't revolutionary technology—status pages have been around for a while. But making them this accessible and tightly integrated with an existing monitoring platform is a smart move.

It lowers the barrier to entry for smaller teams who want professional-grade transparency but don't have the resources to build custom solutions. And for larger organizations, it's one less vendor to manage if your DNS provider and monitoring service are already under one roof.

The emphasis on trust and transparency isn't just marketing speak either. When users can see you're being upfront about problems and working to fix them, they're generally more forgiving than if they're left in the dark.

If you're currently paying for monitoring anyway, adding public status pages to your toolkit costs nothing extra and solves a real communication problem. Worth considering if you've ever wished your users could just check the status themselves instead of asking you.