Once we receive your return or the seller notifies us of receipt of return, as the case may be, a refund is issued to the original payment method (in case of pre-paid transactions) or to your bank account.
The refund time period for different modes of payments is provided below.
Available refund method
Refund Time-frame
FBA orders (After the return is received by McAfee)
Seller-Fulfilled orders (After seller notifies Amazon of receipt of return)
Prepaid Orders
Credit Card/ Debit Card
2-4 Business Days 3-5 Business Days
Net Banking Account (Credited to Bank Account)
UPI Linked Bank Account 2-4 business days
8-10 business days
If the standard time-frame as mentioned in the above table has expired and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. Refunds will not be processed in cash. Refunds can be processed via paper cheque only in exceptional cases.
For Fulfilled by McAfee (FBA) orders:
1. If the payment method, which you used to make the payment (such as credit/ debit card) at the time of purchase, is no longer valid, refund will be issued through a demand draft.
2. If we receive a payment failure notice from your bank, refund will be issued through a demand draft.
We will send you an e-mail asking you to call us and provide your name and address where you want the demand draft to be sent. After we receive these details, refund will be initiated.
