Cancellation Policy

A minimum of 12 hours' notice is required to cancel or reschedule appointments to avoid charges. This is standard practice within physiotherapy.

Cancellations with less than 12 hours' notice may result in the full fee being charged.

If you have any issues with your appointment please contact us at your earliest conveniance either by email: info@physionotts.co.uk

or by telephone 01777 703001 -- please leave a message and contact will be returned

Please click here to book an Appointment

Online Appointments are Available

How can you provide Physiotherapy online?

As part of the Physiotherapeutic process we undertake a person-centred assessment which involves asking you for information about your pain or problem, your past medical history, drug history, social history and your aims from therapy. Then we observe movements and functional tasks that are troublesome. We provide advice, education and exercise therapy which is personalised to you. This can all be facilitated during a video call.

Is there any difference then to face-to-face appointments?

Yes. As part of the assessment, with consent, therapists will often move various joints (known as passive movement) and press on various areas of the body (known as palpation) in relation to your issue.

These are either to gain a measurement of the available range of movement at the joint(s) both actively (using conscious thought and your muscles) vs passive movement (when often less conscious thought and muscle activity is involved), or, to highlight which areas of the body hurt or are stiff or highly active (increased tone of the muscles). Sometimes what we call 'Special Tests' are also undertaken which are manoeuvres which can help to provide further information based on your issue. The information provided by these tests in isolation can be misleading.

Thera is no doubt that these component are challenging to include in an online meeting. However, there are ways to gain similar information. Asking and showing where to press on your body and asking you to feedback how it feels. Asking and showing you how to move joints where less muscle activity is being used to gain measurement of active vs passive movement. Undertake some of these 'Special Tests' yourself and feeding back how you feel alongside us observing you through the online video platform.

What online meeting Platforms do we use?

You will need an internet connection and webcam to undertake this form of consultation. Please note that a lot of computers and laptops have built-in webcams so please check your device accordingly.

Please click the images for more information.

Still unsure how if this approach is for you?

Please contact James Hinchcliffe on:

Telephone: 01777 703001

Mobile: 07400 092268

Email: james@physionotts.co.uk

OR

Please click here to book an Appointment

North Nottinghamshire Physiotherapy

78 Thrumpton Lane, Retford, DN22 6HQ

Telephone: 01777 703001

Business Mobile: 07400 092268

Email: info@physionotts.co.uk

Company Registration: 11548975

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