Contact Us

We are always delighted to hear from you. Please contact us by any of the following methods:

Noor

C/O New Retail Pvt. Ltd.
5th Floor, Harmony Tower - B
Tech Park City, Tech Phase-I
Mumbai – 110090

Customer Care: +91-9800000000
Email: customercare.noor@newretail.in

STORE LOCATOR

Use our store locator to find the location of your nearest store.

Complaints or Queries

If you have questions or are unsatisfied with our services, please call our customer service contact number provided above. Our customer care team will attend to your issue immediately. You can also send an email to customercare.noor@newretail.in

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer - Customer Support

Name: Harleen Valechani
Email: grievance-redressal@newretail.in
Phone: +91 9800000000 (9 AM to 6 PM)

Consumer Grievance Redressal Mechanism

Name: Ishika Gupta
Designation: Head Of Department – E-commerce
Email: Ishika.gupta@newretail.in
Phone: +91 9800000000 (9 AM to 6 PM)

NEED HELP?

Our Customer Care is always available to help you. Reach us at customercare.tbs@noor.in or contact us at +91-98000120

Monday to Saturday: 9 AM - 6 PM

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