Nomi Account Deletion

Delete Your Nomi Account:

We're sorry to see you go. This page provides information on how to delete your Soulmate account and what happens to your data when you do.

Important: Account deletion is permanent and cannot be undone. All your data will be permanently removed from our servers.

How to Delete Your Account?

You can delete your account using any of the following methods:

Method 1: Delete directly through the app (Recommended)

• Open the Nomi app on your device

• Go to the "Settings" page (tap on your profile icon, then "Settings")

• Scroll down to the "Account" section

• Tap on "Delete Account"

• Confirm your decision when prompted

Method 2: Request deletion via email

If you cannot access the app, please email our support team to request account deletion:

• Send an email to support@soulmateapp.co with the subject "Account Deletion Request."

• Include the email address and/or phone number associated with your account

• Our team will process your request within 7 business days

• You will receive a confirmation email once your account has been deleted

What Data Gets Deleted?

When you delete your account, the following data will be permanently removed from our servers:

Data Retention

After you delete your account:

• Immediate deletion: Your profile and personal data are deleted from our active systems immediately.

• Backups: Data may persist in encrypted backups for up to 30 days.

• Legal requirements: We may retain certain information if required by law, for legitimate business purposes, or to prevent fraud.

For more information about our data practices, please refer to our Privacy Policy.

Need Help?

If you're experiencing any issues with account deletion or have questions about your data, please feel free to contact our support team:

Contact Support: support@triorazenith.com