Our Craftsmanship Process
The Blueprint (Design & Consultation)
We start with your sketch, character description, or reference photos. We will lock in the dimensions, features, and expression before the first piece of foam is cut.
The Structure (Sculpting & Fabricating)
Using high-density upholstery foam, we hand-sculpt the skull and body structure to ensure structural integrity that remains incredibly lightweight and comfortable for the performer.
The Skin (Patterning & Stitching)
We meticulously pattern the fabric skin over the foam structure. For premium builds, we utilize specialized techniques like the "Henson Stitch" to hide seams completely on camera.
The Details (Features & Wardrobe)
Hair, eyes, costuming, and character details are added. Every element is tested for movement, weight balance, and expressive capability.
The Reveal (Delivery)
Your custom character is securely packed and shipped directly to your studio or home, complete with custom arm rods and care instructions.
Frequently Asked Questions
How long does a custom build take?
Because each character is entirely handmade, fabrication generally takes 2 to 3 full days of labor. Depending on our current studio commission queue, standard turnaround times range from 4 to 6 weeks from the date your design is finalized and deposit is paid. If imported fleece is required, the turnaround can be significantly higher due to shipping times. Additional props and garments can also increase production time.
Do you ship internationally?
Yes! While we are proudly based in New Zealand, our custom puppets can be shipped worldwide. International shipping costs and delivery timeframes are calculated during your initial quote.
Can you make a puppet that looks exactly like me or a friend?
Absolutely. Our "Detailed Human Tier" is designed specifically for lookalikes. While Muppet-style puppets are stylized caricatures rather than exact 3D portraits, we capture key features—like distinct hairstyles, facial hair, glasses, and signature styles—to make the character instantly recognizable.
What are your payment terms?
Due to the highly customized nature of fabrication and the upfront cost of specialty materials, we require a 50% non-refundable deposit to secure your spot in our build queue. The remaining 50% plus shipping is due upon photographic approval of the finished puppet, prior to delivery.
Let’s Build Your Character
Ready to bring your vision to life? Tell us a bit about your idea, and we will get back to you with a tailored quote.